4/10 แย่
Long
เดินทางกับครอบครัวและเด็กเล็ก
25 พ.ค. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The reception area was clean and beautiful. I booked 4 villas with a private pool. None of the pools pumps or lights was working. told the staff there twice and one time they came out to fix and it worked for a bit then stopped working so the pool was unusable. the pool water wasn’t dirty but I didnt want the kids swimming in it with no filters working.
Checking and checkout was terrible. over an hr to check out and I had already prepaid everything and gave them my credit card for any incidentals. we had to catch a bus to go to a ferry and was almost late. I would expect check out to be fairly quick since everything was already paid for in advance but they staff said they had check the room before I could leave to make sure if anything was used in the min fridge. I was told that I had a room credit to used for amenities but after they checked the room they said the credit couldnt be applied for the items in the fridge so I had to pay out of pocket.
overall dont think I would ever stay here again or recommend. I booked 4 villas and wasnt worth the price. Wasnt as nice as advertised. only good thing was it was right on beach and the beach was beautiful
Long
เข้าพัก 2 คืน, พฤษภาคม 2024