4/10 แย่
Robert, Las Vegas
12 เม.ย. 2025
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
I will never stay at this property again. Construction and a closed pool happens but your failure at basic management made this review happen. Your staff at level 5 answering the phone were extremely rude and condescending. Unfortunately if you are not aware of how this “hotel” works, the staff made us feel stupid. This is not a great business strategy for hotels. Had to request room cleaning and the cleaning was irregular day to day. I will absolutely tell everyone I know how substandard your “hotel” truly is. A dozen other things too. Level 5 staff answering the phone are rude to those simply asking questions. Staff was unconcerned and not to be bothered. This is NOT even close to a 4 star. Unprofessional, uncaring and uncommitted.
Robert
เข้าพัก 7 คืน, เมษายน 2025