The new Dusit Thani is a top-notch facility. They have a few glitches in opening and will continue to improve as the facility fully opens. All of the products they use, from the ingredients in the foods, to the food preparation and room amenities are the finest available. The staff is friendly, not just to the upscale clientele, but all guests. Sometimes I am well dressed, but other times I may looks disheveled when I am jet-lagged. They were kind and helpful no matter what my appearance may have been.
Once they are fully opened guests will be able to walk-in at the garage level and have a smooth even walkway to the adjacent streets. Right now the walk way approach is going up an inclining driveway designed for cars to the second level main lobby. The sidewalks on the nearby streets are narrow and uneven largely due to the on-going construction. This will all be corrected when the construction is completed.
The original Dusit Thani was one of the very best hotels in Bangkok. The new Dusit is well on the way to becoming even better.
Great location but lot of building work next door and not all hotel facilities fully complete . Staff excellent but no welcome drink on arrival as promised in reservation
The Dusit has apparently undergone a recent refit, we wouldn’t know as first time staying but it won’t be the last! Rooms spacious, bed was huge, and spick span in cleanliness. We had a slight delay in our room being ready by about 45 minutes but the staff made up for this by giving us unasked for room credit to be spent in the hotel. Highly recommend especially the premier room , park view corner rooms.
Property has wonderful views - both from rooms and especially from swimming pool. Reception and arrival area staff are very very good. Waiter require more training and better Supervisors
Definitely a five star hotel. Everything was beautiful and the staff were very friendly and helpful. The place is brand new! And the infinity pool views were spectacular!! I wish we stayed longer!