Oasis Hotel in Butuan is just your average hotel with nothing really that shines. The staff are very helpful and are very willing to give you any assistance and the rooms are good with the only complaint being the cockroach which greeted us on entry and was quickly dispatched down the toilet. The air conditioning was good but noisy, as are all these wall type aircons, but it kept us cool. The beds were nice and comfy and tea/coffee facilities are provided but not the coffee/tea. We dined in at the restaurant and the food was good and tasty and mostly suited to the Filipino taste which was also the same with the free breakfast. The dining area was not air conditioned so was a bit uncomfortable but we asked for and got a fan which really improved the experience. The hotel is fairly old but has held up well and well worth the price of an overnight, or two, stay.
First bad review I’ve ever left. First of all there was a 30 something dollar “service fee“ which brought the price of the room from 60 something dollars to up over $100 US. Which is a scam and I would have let it slide if it weren’t for the bad conditions at the Hotel it’self. I’ve stayed in other hotels in Butuan that were much cheaper and much nicer. This hotel had standing water in the shower. A large random unexplainable trip hazard going from the room into the bathroom. The water takes forever to get hot. For whatever reason the Wi-Fi just did not work. It allowed me to scroll through social media but it’s like it was so weak that you could not surf the Internet, which is strange I don’t understand why it was like that, but it was like that. Cable TV didn’t work. No phones to call the front desk. You have to use your own cell phone. If you have a US phone of course you’re not able to call the front desk. I was frustrated the whole time I was there. I don’t recommend this place especially not for the 30 something dollar “fee“ scam they hit you with. There’s another hotel called Almont Inland Resort right there in Butuan with much better food, nicer rooms, Wi-Fi that works better service cleaner and way cheaper.
The room was filthy dirty. Not mopped or swept. Air quality was dusty and unclean. Food was limited and not cooked thoroughly. Bloody inside the chicken pieces. Much of the food on menu was not available. Lots of flies and birds in dining area.
Front desk and dining staff was friendly and helpful.
Samuel
เข้าพัก 2 คืน, กรกฎาคม 2023
6/10 พอใช้
Rizaldy
เดินทางกับคู่รัก
25 ก.ค. 2023
Old and dirty, no in room phone always have to go to the front desk to ask what i need.
Rizaldy
เข้าพัก 4 คืน, กรกฎาคม 2023
10/10 ดีเลิศ
Consuelo
19 ก.ค. 2023
Consuelo
เข้าพัก 2 คืน, กรกฎาคม 2023
2/10 แย่มาก
Brian
เดินทางกับครอบครัว
10 พ.ค. 2023
Narrative stated complementary transportation between airport and hotel, however my wife was charged an excessive fee. Don’t promise what you do not provide
Unfortunately we were only there for 2 nights. But it's super...... it's not Shangri - La, but everything was great.... very friendly and helpful staff... clean hotel, everything you need. Very nice interior and exterior. The room with balcony is very nice and has everything. The only thing is that the fridge should be bigger and the shower head in the shower should be descaled... but these are small things... I have booked another week for December... !
I like the property. The only continuing issue is that the wifi connection seems to disconnect alot and the passcode given only lasts a while. It constantly states to many users.
Pool and facilities under renovation. Expedia might want to point that out, as its FAQ saying it has a pool isn't updated. Wifi is fairly useless, which is unacceptable for this caliber hotel. They continue to charge full price. Notice their ratings dropping and the place was quite empty where other hotels are full. Get a clue owner.
LESLIE
เข้าพัก 2 คืน, มีนาคม 2023
6/10 พอใช้
David
เดินทางกับคู่รัก
20 ก.พ. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Pool was closed and building renovations were made. We were in rooms next to the renovations and the smell of the paint and varnish was overwhelming.
The fitness center could use more equipment