Good resort but charges for everything including the towels, shampoo, and key cards. Uses old reusable key card sleeves. The hotel is good but the service is so cheap.
uttam
เข้าพัก 1 คืน, พฤศจิกายน 2024
6/10 พอใช้
ranjith, Sunnyvale
5 มิ.ย. 2024
ชื่นชอบ: ความสะอาด
Nice location. if you do not have transport, it does not work
My wife and I stayed at Sol y Viento for the first time in February 2014. We went because of the hot spring water. This is a large hotel with many pools of various sizes, temperatures. There is an extensive pool area for children on part of the property. We found the pools very clean and enjoyable.
We had two small complaint. First, we found the food and service at the restaurant rather poor. We were surprised at that because the restaurant is advertised as being a branch of the well-know Manila chain Barrio Fiesta, which is known for good, not-to-expensive Filipino food. This branch is below par, though. I suggest Barrio Fiesta management look into it. The breakfast food and service were a lot better than dinner.
The second problem was that our room was a 'loft', meaning the bed is upstairs from a tiny entryway and bathroom. We knew the room would be a loft, but we didn't anticipate how steep and slippery the stairs would be. It's not good for people who might have to use the bathroom during the night.
We will probably use Sol y Viento again but next time we'll rent a different type of room and bring our own food for dinner (there's a 'corkage' charge, though...).
The employees were exceptional and very helpful. The overall condition if the hotel is mediocre. They play music too loud during meals and the music was inappropriate for dining. The music played on the weekends was much too loud If you need water or toilet paper they charge you for them. Much more expensive then should be. M
Ronald
เข้าพัก 2 คืน, มกราคม 2024
4/10 แย่
Mika, Annandale
เดินทางเพื่อธุรกิจ
23 ม.ค. 2024
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Mika
เข้าพัก 1 คืน, มกราคม 2024
6/10 พอใช้
Honglei
3 ม.ค. 2024
Hotspring is the selling point of this resort. Other facilities and services are really not good enough.
Honglei
เข้าพัก 1 คืน, มกราคม 2024
8/10 ดี
Jeffrey
เดินทางกับครอบครัว
1 ม.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Jeffrey
เข้าพัก 1 คืน, ธันวาคม 2023
10/10 ดีเลิศ
Celso
เดินทางกับคู่รัก
30 ธ.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
I like the ambience and the scenery
Celso
เข้าพัก 3 คืน, ธันวาคม 2023
10/10 ดีเลิศ
Jieun
12 ต.ค. 2023
Jieun
เข้าพัก 1 คืน, ตุลาคม 2023
10/10 ดีเลิศ
Mariesol, Des Plaines
เดินทางกับครอบครัว
12 ก.ย. 2023
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
The staff were very helpful. The property is nice, however it lacked maintenance. Attention to cleanliness should be done even if the rooms/cabanas show aging already
.
We stay at the king loft room, its really quiet and quait big. We just need to add one more matresse.
The slides we really would like to try, but the resort dont operate the slides for long time. The stuff dont know any about this problem or what need to be repair. So often we heard at the resto “sorry its not availeble”, and the food really could be much better for the prise
Sol y Viento is my favorite relaxation destination near Manila. The staff are friendly and veey accommodating. Checking in is easy and the room is already prepared upon check in including the jacuzzi (it’s warm filled with hotspring water). The food is great as well!
I had a less than satisfactory experience at the hotel due to some issues with the air conditioning, the shower head, and the bed.
The air conditioning unit in my room was not functioning properly, making it difficult to sleep comfortably at night.
Due to the failure of the shower head, I felt like I was in a rural cabin in the 1970s that was completely unmaintained because no one came for a while.
The bed also had a broken spring which caused my back to ache the next day.
These issues were disappointing and detracted from my overall experience at the hotel.