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"The food in the buffet restaurant was overpriced and not particularly good."

"Nuno the driver was very helpful and gave me video info where the hotel pickup was via WhatsApp. Similar to drop off, he made it understood what level we had to go to for departure. Nice to see someone like him with enthusiasm at pickup."

"The hotel is superb. The facilities were clean. We arrived really late on a Saturday night, and the front desk person was super friendly. He answered our WhatsApp message and sent us photos and instructions on where to meet the shuttle and driver. Lastly, the breakfast was delicious, with lots of choices in the buffet. We will definitely stay here when we’re back in Porto."

"Great hotel"

"Wonderful staff etc."

"The people at the reception desk were very organized to check us in and take our credit card but were clearly negligent to advise us that the air conditioning was not functional in our room. Their response to our complaint was "the technician is supposed to come and we'll let you know". Later that afternoon they told us the the air conditioning won't be repaired for our stay. Their compensation to us was a bottle of water and they had no other room available to us. We were very angry and they...

"L'emplacement de l’hôtel est bien"

"Great hotel. Staff lovely. Coffee making facilities would be good to gave in room though. "

"Very nice place to stay for short trip and first timer. Next to major shopping mall with lots of options for dining. Close to metro"

"good location, construction in front making the way inn to the hotel bad, the room was ok"

"Nice place, convenient location to the airport and helpful staff"

"clean room."

"The attentiveness of the staff and the view of the Douro River are unsurpassed."

"If using the indoor pool, bring a swim cap and flip flops so you don’t need to purchase them. Otherwise, great stay just outside of Porto. We used Bolt to get around during our stay."

"Not a 4 star hotel. Super dated old hotel and they don’t even try to maintain anything. When something breaks down, they don’t even try to fix it. We came into a hot room and the AC was not blowing, and they tried to gaslight me. Make me feel like I’m crazy. But we booked two rooms and the other room the AC was blowing just fine. They made it seem like we didn’t know how to use an AC and they did not change the room until the third time we asked. The balcony area looked really gross. Everything...

"The staff is very pleasant and helpful! A nice downhill 15-20 min walk will bring you where the action is in old Porto by the river! The property is thoughtfully laid out with an inviting garden and interesting art work in the hallways. The washroom is clean and modern. The kitchenette is cute and functional. Great job team 705!"

"The pool is magnificent. The restaurant delicia. Staff knew our names"

"Staffs are friendly and helpful. Location is great!"

"The Hotel was struggling with Aircon issues. Our room did not really cool despite the system roaring full blast all night. Not a great sleep. Also, not keen at all on the ‘vegetable’ toiletries! Parsley stem soap and Kale shampoo… who wants to smell like a cabbage?! Staff were as helpful as they could be within their limits. I did suggest during this heatwave, a welcome ‘jug of iced water’ on reception would be a nice welcome gesture on checking in."

"This hotel was absolutely perfect for our stay in Porto. The rooms were immaculate, spacious, and incredibly comfortable, and the hotel itself is beautifully designed with so much charm. We loved the complimentary welcome drink, it was such a thoughtful touch! Everything exceeded our expectations, and we would absolutely recommend this hotel to anyone visiting Porto."