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"Grounds were beautiful what I would expect from a St.Regis property..What we didn't like is the lack of communication and support from concierge.The rooftop restaurant the bartenders were exceptional,We had stopped in the first night for a sunset cocktail and was so thrilled with the atmosphere we decided to make a reservation there and cancel at a different location and we specifically asked the hostess if we could sit outside she said of course.We arrive for dinner and she puts us at a table inside! When I asked why is she seating us inside after we were told specifically had the conversation about eating outside she responded that's for larger groups! We were a party of 6 and there was plenty of empty tables out there..Very disappointed in both her ability to understand that we canceled another place because we were told we could eat outside that night.i honestly couldn't believe this was a St.Regis establishment "