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"Overall I have very good experience staying in Kempinski Hotel. For much better if the hotel can have a printout of the invoice to the customer at the time checkout."

"It's a great location as it's close to a residential area and easy access to old town. Very friendly staff, great breakfast, and beautiful room. We were very happy to stay in this hotel for 6 days. And we enjoyed to invite friends for breakfast too."

"房間設計動缐非常棒，乾淨度一百分。早餐服務人員親切的笑容與貼心的關切住房有何欠缺什麼，實在窩心，下次再去銀川，一定會再入住"

"Nobody can speak in English. But the worst thing is they ruined one of our passports. At the check in, someone broke the page with personal data of one of our passports. the man in charge wrote us a message with a translator asking to go to our room that they will bring us the docs later. They gave all passport to one of us, and told nothing about the issue. we have seen only later that the page had been fixed using adhesive tape. better to stay in another hotel, maybe an international one."

"We very much enjoyed everything about our stay at this hotel. The staff were exceptionally friendly, knowledgeable, and professional. The room was large and very clean and pleasant. Breakfast featured an extensive menu of both Chinese and Western fare, including eggs, bacon, fruit, a selection of meat and cheese, pasta, and an attractive offering of pastries. The swimming pool and sauna were a great pleasure. Before checking out we had afternoon tea in the beautiful lobby to top off an excellent...

"I would book again, good area, new hotel, nice view"