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"We very much enjoyed everything about our stay at this hotel. The staff were exceptionally friendly, knowledgeable, and professional. The room was large and very clean and pleasant. Breakfast featured an extensive menu of both Chinese and Western fare, including eggs, bacon, fruit, a selection of meat and cheese, pasta, and an attractive offering of pastries. The swimming pool and sauna were a great pleasure. Before checking out we had afternoon tea in the beautiful lobby to top off an excellent...

"It's a great location as it's close to a residential area and easy access to old town. Very friendly staff, great breakfast, and beautiful room. We were very happy to stay in this hotel for 6 days. And we enjoyed to invite friends for breakfast too."

"酒店的硬件設施非常好，但整體服務有待改善和提高，大部分的員工都熱情有禮，但多數不懂英文，有需要和他們溝通時比較困難，住的是無煙樓層，但很多時候聞到有菸味道，可能在中國內地不守規矩的人比較多吧！有投訴，但沒有改善，早晨食物比較差，和五星酒店完全不匹配，希望有所改善。"

"Location is great, right in the city center within few mins walk to the landmark places of Yuhuangge. Walking distance to top shops and restaurants Hotel is very clean. No smell of smoke inside the lobby and elevator. Gym is new and have excellent equipment. Hotel front desk is very helpful. Ms. Yang Hui, 杨慧，in particular, helped a family of four. She helped us on calling delivery, info on touring around the city as well as calling taxi. This hotel has the facilities as 5 star hotel but with...

"Friendly staff, nice interior design and a good deal of choices in breakfast. Shower is stronger than I expected. However, my friend got locked out of his room due to technical error of the door lock. It surprised us as this hotel is rather new and this has never happened to me in other Hyatt hotels in the world. Hyatt should look into this."

"window view was blocked it would be nice a microwave oven was provided"