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"Exceptional staff , good rooms in York city centre . Legacy restaurant an experience not to be missed ."

"Stayed just a night and everything was perfect. A very easy comfortable stay! "

"Excellent stay as usual. Staff helpful and friendly, young lady on reception recognised us from previous visits "

"Great position. Walking to all attractions very easy. Breakfasts were fine. Not the most flexible of offerings. Our request for high floor was accommodated. Shower really nice but hand basin hot water just tepid no matter how long it was run for. We took advantage of no cleaning of room in exchange for evening drink. We would stay again. Next visit will be in a warmer and brighter month. "

"Positives: Friendly check-in and staff. Clean good-size room. Good price for York. Hotel seems in good condition. Neutral: Mistake made at check-in which would have charged me twice for the room had I not checked. It was sorted out quickly when pointed out. Negative: Breakfast had a good selection but coffee is from an automatic machine and not good. Both had Eggs Benedict which wasn't great. "

"Greeted with a smile upon arrival, the hotel was clean and there was ample parking. The staff were great, warm and friendly, nothing too much trouble. The room was very spacious, the bed was comfy and everyone had a great nights sleep. Breakfast was god quality with lots of choice, always greeted with a friendly smile by the servers. The hotel was on the river bank and within easy reach of the city. All in all we had a great time and will be back. Thanks 😊 "

"Only downside was no yorkshire tea it was twinings instead. "

"A historic building that has an amazing history. Our double room was huge with a really comfy bed. The room was serviced every day and very clean. Breakfast was a buffet style with everything you could want, Full English, pastries, fruit salad, yoghurt, ham, cheese etc. Staff super friendly and helpful throughout. Parking is available both at the hotel and 30 metres away at a public car park £12-14 a day. "

"Great location "

"Only stayed 1 night. But enjoyed it. Will definitely stay here again. "

"Very friendly staff. Nice room and breakfast "

"Simple but very clean. Bed wasn't the best but maybe it's just me. Can only recommend."

"Very polite and efficient front desk staff and friendly dining room staff . Room beautiful and very comfortable "

"We had a lovely stay, the staff were friendly and it was so quiet. There is parking, a coffee machine available 24/7 and fresh croissants in the morning. The only issue I had was that the mattress was so hard it was like sleeping on concrete so I didn’t get very much sleep but the firmness of mattresses is a personal preference. "