The property initially had a peculiar air conditioning setup that made the hotel quite cold. However, this issue was promptly resolved when the team provided us with heaters for our room. The breakfast service offers a buffet only on Fridays and Saturdays; on other days, it is à la carte.
The front-of-house manager, Mohammed, deserves special recognition for his exceptional customer service. He immediately addressed our concerns about the air conditioning and the breakfast service on our first morning, ensuring everything improved significantly afterward.
As a thoughtful gesture, Mohammed went above and beyond by delivering an impressive assortment of cakes, treats, and fresh fruit to our room, adding a personal and generous touch to our stay. From that point on, the service was outstanding, making our overall experience thoroughly enjoyable.
