When i check-in, The Front officer is very confuse. She don't understand the price that i booked from the website. She said "your room rate is not correct". The only thing she know is walk-in rate. Moreover she force me to pay deposite by cash, not credit card. She said "because you don't understand chinese, you have to pay 1300 yuan for deposite (4 nights)". So...? My fault?
But the next day, the new officer is nice and helpful :)
Samutcha
6/10 พอใช้
ผู้เข้าพักจริง
18 ก.พ. 2018
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
飯店不錯, 只是付款有點麻煩
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2018
6/10 พอใช้
Szczepan
19 เม.ย. 2017
ชื่นชอบ: ความสะอาด
Good hotel with good access to metro.
It is advertised as 3 starts. Of course on the pictures it looks great but in reality it is nothing special. I would say that for european standards it's 2 starts max.
The location on map is not correct! It took me 1h to find it as location from the booking services takes you to different metro station in the area where it's quite tough to find someone who speaks english. It is located next to Guangxiao Temple, close to Ximenkou (at north) Line 1 (yellow) station.
Room is small but clean and tidy, shower is good as well with a hot water, wifi working well. You have to pay in a hotel by cash, only part of the staff speaks english.
The location on map is not correct! Should be the next station of the metro!!! Glad that we had bought sim card there to use BaiDu map!
Room is small but clean and neat. shower is good, hot water ...
Wifi......not working well
Yee Ling
6/10 พอใช้
ผู้เข้าพักจริง
14 มิ.ย. 2015
ชื่นชอบ: พนักงานและบริการ
Pictures are much nicer than the actual
the room is super small with an upgrade to delux two bed rooms. but for me one night stay, it is not bad. Oh, and mosquitoes, typical in Guangzhou though.
This is the worst hotel which I had ever experienced in Guangzhou, and also in the world. Bad environment, bad service, rude rejection with room changing request. A super small room without any air cleaning system. The cleaners made the floor so wet and slippery!!!!
i book this hotels for my frd n she arrived in midnight, then the hotel told her their hotel has no partnership with hotels.com website n she need to pay the retail price which was higher than i booked from the website. how can my frd find another hotel in midnight?? if u want same experience ,choose it,then u will know it. good luck! 我帮朋友订酒店,她凌晨到后,酒店说跟网站没有合作关系,要支付高于网上预订价格的门市价。他们是这样赚钱的吗???如果你想试下就订他吧。祝你好运。。( to hotels.com ,pls dont block my comment again,okay???)
WEIBIN
4/10 แย่
WEIBIN, china
26 ก.พ. 2015
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
super bad experience(no next time here)
super bad experience. booked 2 single bed the hotel for 168 CNY to my frd which payment when arrive the hotel. However when arrived the hotel in midnight, the staff in the hotel said they don't have any partnership.... it was midnight ,how can we found another hotel with too many luggage. Then my frd had to pay the retail price 208 CNY for only 1 single bed....how come???? i found the hotel here then pay in another higher price there. if any inquire ,u can contact me about this issue, we had keep the receipt.
To hotels.com ,if u don't any any partnership, kindly advise u remove the hotel in ur website ,or or make cash refund for what my frd pay for extra charge.btw, ur staff said will call back to me but i haven't got any reply or another one wanna me hold on the line more than 5 mins n don't want to call back
Value for money. When turn on the air conditioner, all the air are full of cigarette smell. Besides, the hotel has hourly rate, it also makes me feel which is not suitable for family.
Kwok Hung
6/10 พอใช้
ผู้เข้าพักจริง
29 ธ.ค. 2014
Ok if you are staying for a night
Room is really small but you get what you have paid for