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"Overall it was a pleasant experience, prompt service, good food and drink. And the atmosphere was what we were looking for in a vacation."

"Ruby was great at bringing drinks in the lobby bar. I was also extremely happy with the availability of chairs at the elite club pool. I never had to wake up early to claim a chair and I really appreciate that."

"Every single thing about this resort was amazing. "

"Las instalaciones "

"Un endroit magnifique où tout est beau, excellent petit déjeuner nous recommandons à 100%"

"A wonderful hotel all around"

"This is our 4th stay at this property and we will be returning. The amazing staff at every level and attention to detail is above all the rest. Club level was amazing once again and big thanks to Oscar, Wilberth and Alberto for providing exceptional service to us during our stay. We also enjoyed Cafe Mexicano and treated equally as well by all the staff we encountered. Alberto, Jorge, and Ozman thanks for providing exceptional service as well. Big thanks to Kempinski Cancún for another wonderful...

"Beautiful and spotless place. Large rooms with a fridge packed with drinks, staff was very efficient, friendly and the amenities throughout the resort are fabulous. The food was amazing, lots of vegan, vegetarian options , lots of activities so overall we loved our stay and highly recommend. "

"Great place!"

"Customer service, great food, clean spacious rooms "

"We recently stayed at Residence Inn by Marriott Cancun with our kids and parents, and it was a wonderful experience from start to finish. The staff truly stood out — everyone was extremely humble, polite, and welcoming, always ready to help with a smile. Their hospitality made us feel at home. The rooftop patio was a big highlight for our family — a great place to relax and enjoy quality time together. The breakfast exceeded our expectations with a very good variety, fresh items, and options...

"Todo bien "

"Excelente habitación y el personal muy amable"

"El precio es caro la verdad. Pero lo vale. "