Usually don’t leave reviews like this but even though the staff was nice, got really disappointed by the space. Online pictures look really nice, yet once in the room it’s totally different. Place looks old. We had 2 connecting rooms with 2 bathrooms. One shower head was obviously broken and the staff told us the water wasn’t coming through because too many people were probably using the water at the same time.. so we only were able to use one. There were dust on all the furniture. Towels just need to be replaced at this point. Water in the shower was cold the next morning.
It’s a first hotel in my trip to Vietnam this time. I have to say it grew on me. Convenience is the word and it’s very close to the Centre and city of Hue. The restaurants & bar are great in this areas and reasonably priced. I extended my stay here for a couple more days. Staff is polite and responsive.
Nha Vy
เข้าพัก 2 คืน, มีนาคม 2024
8/10 ดี
KAWAGUCHI
เดินทางเพื่อธุรกิจ
8 พ.ค. 2024
Good and bad points
The room was a river-view type, big enough and perfectly cleaned up. So my 3 weeks stay was comfortable.
Two problems: #1 Hot water was never available even with the hot water supply button was on. #2 Breakfast was never ready on time, so I had to pass it a few times in order to be on time for my business meetings in the city. When the meal was ready on time, then no hot coffee was in the bottles.
Hotel staff were all very kind and friendly. They were just not very well trained.
Staff were very friendly and excellent. The place was clean and in good condition. I had an excellent breakfast. It was well located down a quiet street overlooking a river.
This was a fabulous hotel to stay during our stay at Hue. We loved our Deluxe studio. Had lots of space and the bed was great.
I can't say enough of the staff! They were so helpful and friendly.
This is in a great location...about a 7-10 minute walk to walking Street and 5-10 min walk to the river. A nice quiet location, yet close enough to all the action.
I can highly recommend this place.