2/10 แย่มาก
Shirley
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัวและเด็กเล็ก
24 พ.ย. 2024
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
One and done. Never again. I played musical rooms. First room, hair balls on the floor, crumbs, hair in shower curtain and some nasty sticky substance on the clean fitted bedsheet. Told staff my room was dirty and asked to be moved to a different room. The second room was worse. Sink was absolutely disgusting. Crumbs on shelves. Floor had never been swept. Area around fridge was really dirty. Fridge door was dirty too. Hair everywhere. After moving to the third room, I decided to just ask for cleaning supplies and clean the room myself. The staff member hesitated and insisted that he would clean the room himself. I stood my ground and just asked for cleaning supplies. He finally granted my wish and all he could give me was microfiber cloths and disinfectant spray. It was late and I honestly had not planned on cleaning my own room when Extended Stay has paid and hired their own cleaning staff. The floors were beyond dirty and soiled. The kitchen area had never been cleaned and they rarely change bedsheets so get ready to either lower your standards and stay in a dirty and highly soiled area or avoid staying here. Personally, I will never ever stay at any Extended Stay again as long as I am living. Extremely disappointed. They pride themselves in having a 10-point cleaning inspection but it is maybe a 1-point at most. I will be disputing this charge with my credit card company as the room charges should have been comp’d since I had to do the work they hire others to do.
Shirley
เข้าพัก 3 คืน, พฤศจิกายน 2024