4/10 แย่
Erin
17 พ.ย. 2024
ชื่นชอบ: ความสะอาด
Not worth it
I contacted property with enough time in advance to say I was coming a day late but they refused to refund the day even after I showed them their policy.
The lock box was in a dark spot at the end of an alley and I felt uncomfortable getting my key at 10pm. Their customer service did stay on phone while I got it.
The building and parking garage were very confusing to navigate and it took me 40 mins to find my room at 10-10:30 pm! The next day I saw someone else who was lost and confused. Also the elevator wouldn’t go to the level my car was on so I had to walk up to get to it with my bags.
The room had bright lights outside and no blackout curtains. The building was older and while the bed was comfortable, nothing else was in great shape.
Overall, it wasn’t a pleasant stay and unbelievable that they wouldn’t refund me for the 1 night even though their policy clearly stated they would with the advance notice I gave.
Erin
เข้าพัก 3 คืน, พฤศจิกายน 2024