Force to rebook this alternative resort after receiving email from Expedia on 2 December saying no room for Rabianphu resort and telling me to cancel but Expedia did not come out with a replacement for me till I called them on 4 Dec for an answer.FYI,this booking is done in early October 2023 and a confirmation voucher was issued to me.When arrived at Proud Green Garden Hill resort at 1800 ,the resort say ,there wasn't any booking under my name from Expedia.Luckily,the lady manager decide to release her own staff room for me to stay but have to get the toilet fixed up first.We have to shower without warm water for 2 night because the heater was faulty and unable to replace.The staff treat us well throughout our stay.Expedia have to give us an explanation why our booking went wrong twice.
CHIN HO
เข้าพัก 2 คืน, ธันวาคม 2023
10/10 ดีเลิศ
ผู้เข้าพักจริง
10 ส.ค. 2020
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2020
8/10 ดี
ผู้เข้าพักจริง
เดินทางกับคู่รัก
2 ธ.ค. 2019
ชื่นชอบ: พนักงานและบริการ
Great view facing the valley, good location and quite.
Referring to the title, at the balcony you can see the sunset, the best sunset you have ever seen, just make sure you go to the resort on time. Morever, in the morning if in the winter or rainy season, you can see the sea of mist in front of you room even in the summer that I went. It’s depend on the weather also. I would recommend check the weather before you go there:”)