Great staff and service. They were so helpful starting from picking us up from the station, helps with luggages, the detailed explanation by the checkin receptionist anout the hotel and the surrounding areas to visit. Always polite and greet us in every moment. Definitely recommended.
I am fascinated by this Japanese style hotel! The service is good and the staffs are considerate. To my surprise, they speak very good English. Also the Onsen is really cool.
I feel extremely satisfied with the hotel. The hotel staffs including the receptionist, the shuttle bus drivers, restaurant staffs etc are super nice and friendly. They are willing to help and solve the problem without asking. Moreover, the room is clean, tidy and very comfortable. I would definitely stay in this hotel again next time I go there !