I've stayed in 2 different 'Hop-Inns' before and liked the cleanliness, attentive staff and the feel of the place. Also it can be nice to know what you're getting, before you arrive. Although this one was basically the same, it seemed a bit tired and in need of some freshening up. Sadly, I didn't find the staff on reception to be attentive... it's not that they were bad as such, but they weren't very welcoming, every time I had been out and returned, no-one would say hello or ask if everything was ok etc... not exactly a big deal but I had come to expect a bit more warmth and hospitality from previous stays at 'Hop Inns'. Unfortunately, I was given a room next to a supply room and was woken each day at about 6.30 am to the sound of things being moved around, which was actually quite loud and I am rarely bothered by noise in hotels. Although they seem to be a good brand overall, I'm not so sure about staying at a 'Hop Inn' again in the future.