The room could have been cleaned better. The soap dispenser was never filled, linen not changed without request. This was disappointing, as we had stayed at the property before and this was a decline in service.
We enjoyed the beautiful gardens and swimming pool areas. Most staff were pleasant and welcoming, others were not. The apartment block was quiet where we stayed. An older style property so don’t expect 5 star.
I love this place. It's certainly not a five star resort, however it has everything we need for a great holiday: fabulous location, friendly staff, great shopping nearby, awesome value for money.
I really liked everything except the pool had broken tiles in it which was a bit dangerous and the steps were terrible to get out of the pool.
Vicki
เข้าพัก 7 คืน, พฤศจิกายน 2024
4/10 แย่
Gemma
21 พ.ย. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Hit and miss
Put in a room 5m away from construction and not made aware of this upon booking.
Noisy and started earlier and finished later than advised, by a note on the bed after we checked in.
Lady on reception was rude when attempting to discuss with her.
Pool was good though probably won’t stay again based on experience. Poor service.
Have now stayed here 3 times and loved it every time. The staff are beautiful and very accommodating. The food is delicious with a great variety of western and Indonesian selections. The pizza is the best in Bali!!! Will definitely stay there again
We have stayed in several places around this area and after staying at Kumala Pantai, we keep coming back every time now. We love the grounds, pools, staff, location, everything about KP is so lovely. Wouldn't hesitate to recommend this hotel.
The beautiful gardens, cool aircon and friendly attentive staff. Located across from Legian beach club and great shopping and restaurants. Will definitely be booking again