2/10 แย่มาก
Nachman, brooklyn
21 พ.ย. 2024
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Horror. Stay away. As soon as we entered the room in their oldest building, with unpleasant smells at all, basic things were missing, such as a kettle for hot water, no coffee and other things, not even a microwave. And this is clearly stated in the items that this hotel has. We called the reception and the first thing they said was that they don't have them, after we said that we wouldn't stay without these basic products, they said we'd check!. After more than an hour of waiting, they moved us to the newer building, where there was a microwave, -even though a few minutes earlier they had said there wasn't one at all- and when we got there we understood why they didn't have things. The building is under renovation. Noise of trucks coming and going, working all day, it was impossible to rest during the day. Once when we wanted to leave, a truck blocked us for over 20 minutes, they didn't even know where the driver was. I would have canceled on the first day but it said that I wouldn't get my money back. We had to stay. What bothers me the most about the whole story is that they don't tell you that the place is under renovation, and they didn't try to make any effort to accommodate us. Stay away.
Nachman
เข้าพัก 2 คืน, พฤศจิกายน 2024