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"The hotel is in the city centre. Not ideal if you have heavy baggage with you as you have to use stairs to get to lift. Shower is poor. You need to hold the shower head when you need a shower."

"Excelente desayuno"

"It was hard to take luggage to the chalet’s. They were very creaky rooms made of wood. You could hear everything in the loft when a person moved. The faucets were leaky, so you could hear drips while trying to sleep. The hotel triple beds room look like prison camp rooms. Very small tight and little. Not much room for luggage and to move around. If you like glamping. This is where you need to be. If you like luxury or comfort. No way Jose!"

"El alojamiento ideal, el entorno genial, pero el acceso por camino de piedras en obras muy malo..."

"Fantastisch hotel, vriendelijke staff, goed ontbijt en mooie kamer!"

"Good location. Room was comfortable. Easy to walk to market resturanrts and shuttle area to Theth."

"The room I stayed in was absolutely sad. The bed sheets and pillow cases were washed but still had dirty stains. Washroom had sewage smell from the drain. The tv had nothing on it. Moreover there was so much noise coming from ppl on the floors past 11 pm. Staff were really amazing people. Place needs major upgrades"

"Great location in a quaint town with bery friendly and helpful staff."

"Very clean and staff was very helpful and friendly."

"I've now stayed at Grand Hotel Europa twice, and unfortunately the experience has been consistently underwhelming. On both visits, the hotel was undergoing active construction. I don't recall this being disclosed upfront during booking. For a property presenting itself as a hotel of this caliber, that's a meaningful oversight. The air conditioning in my room was problematic, it never quite did its job, which made for an uncomfortable night. What stood out most, though, was the staffing...