I had a double booking, and they would not work with me, said I need to work that out with Expedia..
Tom
เข้าพัก 2 คืน, มกราคม 2025
8/10 ดี
Magdalena
เดินทางกับคู่รัก
30 ม.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
All in all offered services were good. The rooms on the ground floor are a bit depressing without windows or only very small windows. Towels were washed out and no longer in good shape. The hotel is environmentally conscious and tries to save water - this is also pointed out to the customer, which is very good. Breakfast was good and the price per night was very fair.
Cons: Mold in the room, every patron coughing. No A/C or fan. Cold water (no lukewarm or hot available - settings on the shower head broken). Front desk staffed during check in, then not at all thereafter. Pressed the call bell at the desk on two occasions and no one attended. Master keys for all the rooms was left out in the open, visible from the street. Dump trucks constantly driving by using Jake breaks (loud). Single pane windows. Lots of insects in the room (corners).
Wouldn’t stay here again.
Pros: parking available. Location was good, walkable to shops/restaurants. Breakfast was alright: portion small first day, better the next. Attentive breakfast staff. (They ran out of sweetener for coffee, was told they had no more available) budget hotel
Chloe
8/10 ดี
Travis
24 ธ.ค. 2024
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Monteverde is not for the cozy experience. The hikes are awesome though
My husband & I come to Monteverde often to do maintenance on a property we own in the area. We are always looking for places to stay the night that are comfortable but also reasonably priced. This hotel meets both of those criteria. It’s simple, but that’s all one really needs when enjoying the nature around them in Monteverde. We had a great night of sleep. It’s also very easy to walk to great restaurants & stores. We will stay again!
ผู้เข้าพักจริง
เข้าพัก 1 คืน, ธันวาคม 2024
6/10 พอใช้
Eva Cruz
เดินทางกับคู่รัก
27 ส.ค. 2024
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: พนักงานและบริการ
La habitaciones estaban bastante bien, el personal de cocina no era muy agradable y la recepción siempre estaba sola.
Great service , very accommodative and allowed early checkin
Mukesh
เข้าพัก 2 คืน, สิงหาคม 2024
8/10 ดี
Albert
เดินทางกับครอบครัว
14 ส.ค. 2024
Albert
เข้าพัก 2 คืน, สิงหาคม 2024
6/10 พอใช้
Danyel
13 ส.ค. 2024
Property was clean and very budget friendly. There seemed to be issue with bathroom since it was always very stinky, even though it appeared clean. Great hotel if you aren't spending time in your room. No bugs in room. Good cooked on request breakfast included in our booking.
Danyel
เข้าพัก 3 คืน, สิงหาคม 2024
6/10 พอใช้
JOSÉ
เดินทางเป็นกลุ่ม
12 ส.ค. 2024
Quarto pouco arejado, condições suficientes, menina simpática no pequeno almoço e recepção
Vi forlod stedet straks efter at have set værelset - og fået tilbudt er alternativt rum, der var lige så ulækkert. Mange af hotellets værelser ligger i kælderplan. Små, fugtige værelser uden vinduer. Men det værste var lugten af mug og svamp. Det ville vi på ingen måder ligge og sove i - og det skal vores børn bestemt heller ikke.
Vi ville gerne have pengene tilbage, men det var ikke muligt.
Advarsel. Gå i en lang bue udenom dette sted, som i værste fald er sundhedsskadeligt at opholde sig.
Hotel was perfectly located for town and activities. Room was sub par to be honest. Toilet seat broken, sheets too small for the beds kept falling off. Bad smell (I know no flushing of toilet paper) in the bathroom. Check in was very odd. Teenagers playing video games in the waiting room, were the actual staff checking us in. Felt like I was rushed so he could get back to his game. Breakfast was ok, eggs or pancakes.
El baño olía bastante mal y la atención para la increíble amabilidad de los ticos se me hizo un poco mala. De resto puedo decir que calidad precio está bien, lo necesario para pasar una noche cómoda
Una ubicación estratégica en Santa Elena, con facilidad de caminar a puntos estratégicos del pueblo y de Monteverde..
Instalaciones en muy buenas condiciones.. una buena oportunidad costo/beneficio..
Aunq no tuvimos problemas el parqueo es pequeño.. Sin duda pienso volver..
Our family had two rooms for two nights. It is not a hotel but a house with a couple of rooms. Each room has a lot of bugs. Everybody got a lot of bug bites. The rooms smell very bad. We almost did not sleep. The breakfast is not good either. We ended up going out for breakfast. Definitely will not recommend it to anyone.
Clean and short distance to shopping and dining. Good breakfast. Good value. The room we had was uncomfortably warm. The only windows we had were one in the shower and another small one about 7' up in the air. We decided to switch to a hotel with a view and ventilation. Some of the other rooms probably had better windows
Overall the check-in process was easy and quick.
Room and bathroom was ok.
Breakfast was a normal American breakfast. Service was not outstanding but it was comfortable for one night.