4/10 แย่
Don
เดินทางกับครอบครัว
27 มี.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
The room itself seemed to be clean when we arrived, but quite a few issues with the property as I'll explain.
- As soon as you walk in, you're greeted by the pungent smell of midle-eastern cooking which permeates the main lobby area and hallways, even up to the second floor farthest point away from the lobby area where our room was.
- No hot water at night, only warm, so I had to take warm showers. I notified the staff and they said two days in a row,"we're having an expert come and look at that first thing in the morning" . There was no hot water at night for the 4 nights we were there.
- No aerator in the bathroom sink, water came flying out at full force, so you had to be careful.
- Bathtub was coming apart, floor was peeling severely.
- big hole in the side of the shower wall where they pulled removed the old shower head but didn't fill in.
- I was in the shower and a bunch of rust/fine sand came out and covered my head, I had to run the water until it stopped and take another shower... again luke warm...
-all staff looked like they just rolled out of bed, with unkempt clothes and personal hygiene.
- There was no door striker plate on our door, just the door frame itself.
- I asked the manager for a partial refund but was told that Expedia would have to do that.
Don
เข้าพัก 4 คืน, มีนาคม 2025