Hotel is amazing. Staff were very nice and helpful. We arrived late and the bus station was closed so we ask the bus driver to call the hotel, the hotel staff came in 5 minute to pick up. We were very impressed in the service.
Kusatsu onsen is located a little bit far from the town but can walk around 10-15 mins.Dinner and breakfast were very great.Onsen is very clean and cool.They have a free shuttle bus from ryokan to kusatsu bus terminal.
Staff and owner are very friendly and helpful. We arrived late and they made changes to our dinner time while we were on our way. The atmosphere and environment of the hotel is very nice and traditional. Onsen are very good. We have wonderful time during our stay. 😁