6/10 พอใช้
Curtis, Peterborough
เดินทางเพื่อธุรกิจ
23 มี.ค. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
Mixed Experience – Depends on the Room You Get
I recently stayed at the Best Western Plus St. Christopher Hotel in New Orleans while attending a work conference, and unfortunately, my experience was quite mixed.
We had originally booked one of the interior rooms with a jacuzzi bath (the ones without windows), and I would strongly advise against booking these. The room felt grungy and stuffy, and we encountered multiple maintenance issues right from the start — the jacuzzi bath didn’t work, the tub wouldn’t drain, the fridge was leaking, and the work desk was nearly falling apart. On top of that, the TV didn’t work and was stuck in French with no way to change the language or reset it.
We reported everything to the front desk, but the staff member on duty seemed dismissive and uninterested. She said she’d pass the issues along to maintenance, but when we returned later that evening, nothing had been addressed. When we followed up again, she appeared to have no memory of our prior conversation. On a third attempt, a different staff member was at the desk and the manager happened to overhear the conversation — he thankfully stepped in and moved us to a different room.
The new room was a corner suite with windows, and it was a huge improvement — far more inviting, comfortable, and clean. However, there were still a few drawbacks. The windows seemed to be single-glazed or very thin, which meant a lot of outside noise carried in. Being just off Canal Street, we were kept up lat
Curtis
เข้าพัก 9 คืน, มีนาคม 2025