Rooms are not soundproof at all.
The restaurant is average.
Staff are very nice and helpfull.
The outside is very nice and old english style.
Rooms are well furnished with enough equipment.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
6/10 พอใช้
Magdalena
เดินทางกับคู่รัก
23 ต.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
This hotel was just average. The grounds and gardens around the hotel were beautiful and well maintained, but they can do a better job with the interior. The sheets had tears in them and the towels looked very worn. We were also informed that the wifi would not be working during our stay. All the rooms are located in one building, the walls are very thin so you can hear other guests talking and doors closing. Staff was wonderful!
Lugnt hotell utanför stan. Vacker omgivning, men man var beroende av transport. Stort men kallt rum, då det var kallt o regnigt. Bra restaurang på hotellet.
The hotel is clean and tidy, the manager helpful. We had a tough time checking in because the room was not ready when we arrived but the manager did his best to help us. There is a beautiful play area where there are many board games, steam bath and billiards. A good hotel overall.
Downside it is too far from the main city.
The hotel staff was top notch. Cleanliness and comfortable. The breakfast was delicious with a huge selection. Our only complaint wasthe shower, the drain was outside the shower door and the bathroom got so very soaked thus the humidity was high in the room.
As we checked in we were welcomed by the hotel Manager. The restaurant staff was very accommodative and obliged us with our special requests! We will highly recommend this hotel if anyone is planning to stay in Nuwara Eliya. NO negative comments at all. Room and the bathroom were very very clean! Well maintained property and best value for your money!