4/10 แย่
Tia
12 มี.ค. 2025
ชื่นชอบ: ความสะอาด
My stay started off rocky at the Okko Hotel. It certainly was not all bad once I was adjusted. Jerome at the front desk was amazing and accommodated me greatly. My first room was right above a very loud construction site and the room phone was not working to contact the front desk. One of the hotel staff walked in on me getting ready as I couldn't hear him knocking because the construction was THAT loud. I was so embarrassed but stayed calm :( The headboard of the bed was peeling badly and there was no hot water for the shower for the first 2 nights. I tried to request a new room after the first night and received no follow up. I hated to have to complain but was traveling solo for work and needed sleep and was being woken up as early as 7am with hard drilling noises. I was finally offered a new room and Jerome kindly showed me 2 new options. I chose a slightly smaller room as the larger one didn't have the option to open the windows. Once I got settled in my second room things were much better. There was still noise from construction but at that point I decided to just leave out super early to avoid it. I in no way want to bash this business as it was fairly clean and had great elevator access. I think its great for customers that need a place to throw their stuff down and hit the town. If you're looking for something with a bit of charm I'd keep looking though. Thanks again to the front desk staff that helped. I'd give it a 3.8 best
Tia
เข้าพัก 7 คืน, มีนาคม 2025