Rooms are too old, private pool was dirty-couldn’t swim
Bed had a bug in the morning and filled with blood. Don’t know what was that :(
Dinner was ok and breakfast was so so
Mark
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
6/10 พอใช้
Mirette Maria
เดินทางกับครอบครัว
1 ก.พ. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
The staff doesn`t speak English.
Breakfast is poor, if you are used to eating western breakfast.
This is my 2nd stay at this resorts, the property's condition is very bad, needed renovation. I am from here don't want to leave the nagative review but this property needed renovation immediately. We booked private villa with swimming pool, the downstairs room is not suitable for staying with the horrible smell and the electricity is not working property.
Please renovation and clean the property.
The staff are excellent at this resort.
The resort itself is a little tired.
The breakfast buffet was a let down, especially for a 4* resort.
The area was beautiful though inside the resort. Phan Thiet and Mui Ne just a short taxi ride away in different directions. Mui Ne had restaurants and shops and beaches.
Great for a 3 day relax if your travelling lots.
Overall not happy with this place. Building is old, definitely not a 4 star. We booked 1 villa and 6 rooms. Check in took so long because they only have one person working and she was not a happy person. Maybe over work? Staff from the breakfast were ok. Breakfast was also ok since it was included. We are gold member with Hotels.com and we were suppose to get free room upgrade, early check in, late check out and they did not honour any of these. Even those they had lots of vacant rooms (during COVID). Indeed they called an hr before check out to remind you not to be late checking out. Very unprofessional. I spoke with the manager Hai, he said they didn't sign up with Hotels.com for this promotion. I showed him the Hotels.com app and he still argued with me. He was trying to help but I guess this is the way low-medium end hotel/resort operate in Vietnam.
Check in was very slow. This resort is old. It was raining on the day we checked in. The roof in the reception was leaking ever where. It was so bad that we keep on having to move around so we don't get wet. Ads is very misleading. We booked 2 villas which has 3 rooms each with pool but it's not really a villa. It was 3 separate rooms in the same area. Its does NOT have an indoor living area or kitchen or common area.