We reached out to the owner 24 hours in advance per the listing directions, but didn't hear anything back until 11am the day of the booking. He said there was a problem with the property and that we couldn't stay there. He says he has another property that is similar. I felt very uncomfortable and notified hotels.com so that if something happened, they would know where we actually were. The place we stayed at had no hand towels, no wash cloths, no hand soap, no trash bags. There was no remote for the tv in the main bedroom. The wifi password he gave us was only 3 characters, but 8 characters were required. He was unresponsive to my requests for the password. There were clumps of hair in the shower and a list of rules that we never received ahead of time stating you must remove all of your trash and wash dishes immediately when you were done using them. The bed was hard. It rained, and the rained leaked through the front door soaking the rug. You couldn't step on the rug without a puddle of water leaking out. Finally, the place was haunted. We were there for less than 30 minutes only to have metal on the banister fall the floor when we were on the other side of the room. I put a chair against the front door because I felt unsafe. I went to shut off the light and the chair moved. I would never book with this guy again.