4/10 แย่
Kilsia
เดินทางกับครอบครัว
19 ก.พ. 2025
ไม่ชื่นชอบ: พนักงานและบริการ
It was clean and front desk was warm n welcoming.
I’m very disappointed at one person at the towel site. When I asked for towels , it was not available several times. There’s one girl name Isa, (21 years old) she was very arrogant when I questioned about the towels. I was talking to the guys at the site n she got in the middle of the conversation with a very high pitch and arrogant manner.
Later at the buffet, she again confronted me: saying exact words that she doesn’t care about no clients at the hotel n that she will fight if she has to. I had to report her at the front desk . I spoke to the manager, Marie n she was very supported of the incident. She came to see who the aggressive girl was.
I never thought that a person working at the hotel that is supposed to be courteous can be so aggressive.
Kilsia
เข้าพัก 2 คืน, กุมภาพันธ์ 2025