8/10 ดี
Niloufar
17 มี.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
The hotel was clean and well-maintained, with a good breakfast and friendly staff, including the reception team and bartenders. However, there were a few issues I’d like to mention.
The lotion bottle in the bathroom was completely empty, and the housekeeping staff should ensure all amenities are replenished when they clean the room. Additionally, the lobby restroom lacked soap, and the men’s restroom was out of service, which was inconvenient.
Another major concern was the atmosphere in the lobby. The hotel placed a foosball table and a small billiards table there, allowing guests to play until 10 p.m. While this might be enjoyable for some, it created a loud and disruptive environment. We had hoped to relax in the lobby with drinks and dinner, but a group of guests was playing loudly, shouting, and laughing excessively. The noise level was overwhelming, making it impossible to enjoy our time. Eventually, we decided to leave and dine elsewhere to escape the chaos.
Having stayed at several Embassy Suites locations, I have never encountered a setup like this in the lobby. While happy hour already tends to generate noise, adding games only amplified the disturbance. Unfortunately, this negatively impacted our overall experience, and we were quite disappointed with the lobby ambiance.
Niloufar
เข้าพัก 1 คืน, มีนาคม 2025