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"Staff could have been better about communicating that they were going to take such a large deposit off my card. And they also could have explained the room key thing with the lights in the air conditioning, but otherwise the breakfast was good and the cleaning ladies were great. It was a bummer that the sauna and gym were closed. Over all if we had to stay in Santa Cruz we would stay here though. "

"We loved the spacious Beach House Suite with ocean views! The room was clean and the beds were all very comfortable. Plenty of pillows to go around for the four of us. The location is perfect, directly across from the beach, pier and boardwalk. The staff were all very friendly and helpful. Santa Cruz and the Beach Street Inn have awesome vibes! "

"Room was nice and spacious. I didn’t realize that we didn’t have direct back door access to the outside. The sun room was nice tho. Love the fire place. Not a fan of the tiny bathroom but other than that I would stay again. "

"Mattresses softer than we like, but that's personal preference. Breakfast was more than we expected - bagels, toast, cereal, waffles, yogurt, fruit, biscuits, gravy and beverages. "