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"Hotel was very nice. Will book again. 5 stars"

"We booked a very last minute stay and it was such a delightful surprise. Our rooms were spacious and clean, with everything we needed for our stay. The staff were all very friendly and helpful and we wanted for nothing. Zia Tina restaurant was a lovely spot for breakfast, lunch and dinner and every meal we had there was amazing. Our first visit to Bali and we definitely weren’t disappointed. Thanks to everyone at Kleo for making our stay so fabulous. "

"Our stay at this hotel was nothing short of exceptional. From arrival to departure, the service was seamless—warm, intuitive, and consistently attentive. The team anticipated our needs effortlessly, and nothing ever felt too much trouble. While the buffet breakfast was of a good standard, the true highlight was the Friday barbecue dinner at Fire—an outstanding culinary experience. The attention to detail, atmosphere, and genuine hospitality made the evening truly memorable. Our room was...

"We really enjoyed our stay at this property. The villas are great and the staff were excellent. "

"Staff lack adequate training, and some appear motivated solely by pay. The morning team at Makase restaurant represents the operation’s lowest point, which unfortunately tarnishes the reputation of all staff."