Shinjuku Sumitomo Building

The cost to stay per night was too high! The vent in the restroom had so much dirt in it that I’m not even sure it would have worked if I had turned it on. I also dropped something on the ground and when I went to pick it up the carpet under the beds was filthy (like they never deep clean). This shocked me because Japan is often extremely clean. I also went to do laundry and there were clothes all over the place and the dryers didn’t dry properly. The gentleman who checked me in was kind, but the other staff seemed unhappy to be at work, like it was just a job (some even tried to avoid making eye contact so they didn’t have to help or answer questions). The transportation to and from was nice (free as well as taxis). The convenience store was nice as well. The restaurant was booked when I tried to eat there and there weren’t really places directly in the vicinity of the hotel to eat so that was a bummer. Compared to other hotels this one felt dirty. A good spring cleaning is needed. Also, I was on a non smoking floor but there was horrible smoke throughout the entire hall the first night I stayed. Thankful I had a place to stay, but definitely not top quality.

Spacious rooms and comfortable beds.

Luxurious stay and impeccable service by staff. Had the best Japanese experience one could ask for in terms of service, stay and dining! Walking distance to the temple and the famous fresh eel shop. Opted for breakfast and dinner. Totally worth it! Although it would be good to have a brief guide for those clueless guests like myself on the proper way to eat the magnificent spread offered. Overall, room was clean it was the highlight and perfect way to end my Japan trip. Thank you to the friendly staffs. Arigatou!