Just an incredible place to stay - its a great deal of fun simply to roam the property - amazing attention to detail on every level from cleanliness to ambiance.
Love the Hotel really unique first class. When we went to check-in we found out we were on the first floor. This is not satisfactory. Also room was dark. The girl on the front desk called and spoke in Mandarin to the cleaning staff and told them to clean a room on the second floor .I not sure they were aware we understood Mandarin. Then there was no meal plan so she tried to upgrade our room. This room needed 45 minutes to be cleaned. this was 45 minutes after our first request to get the room cleaned on the second floor. As far I could see she was working on commission to get us to upgrade. Finally a young gentleman took over and straighten the mess out and did a great job of looking after us in your lovely hotel.