8/10 ดี
Julie
เดินทางกับคู่รัก
7 ม.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
Hotel HD Palace was a solid hotel and in a convenient area, but the rooms could use an update. We noticed some mold in the shower and sink area when we arrived. To the staff’s credit, they promptly attempted another cleaning the next day. However, they were unable to get much of it off, which points to the need for a deeper clean/room update.
We also noticed the smell of smoke for a few days in our room, and the staff wasn’t sure where it might be coming from.
Again, the staff was welcoming and responsive to our requests, but we feel that perhaps the property itself needs a bit of an update in the near future!