Receiving guest is okay but after office hour there’s only 1 guard in entire facility with so more than one building. Our AC was not working and couldn’t find the remote. When we found the guard he doesnt know what to do, so we have to figure it out our self and have to climb it to press it manually. There should be at least on call maintenance 24/7 for a luxurious hotel.
Very nice get away, even in off season, friendly and attentive staff, very clean.
Dennis
เข้าพัก 1 คืน, พฤศจิกายน 2023
8/10 ดี
Marlyn
เดินทางกับครอบครัว
30 ส.ค. 2023
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Hallway carpet needs an updrade.
Marlyn
เข้าพัก 2 คืน, สิงหาคม 2023
8/10 ดี
Vivian
เดินทางกับครอบครัว
28 ส.ค. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
It was supposed to be a nice stay, but the moment we arrived we had some issues with the TV - it was unplugged, ( the lamp was also unplugged) - we could not put it in the socket, the housekeeping guy needed to get an extension cord. And then the AC ( most importantly) turned out it was not working well, it’s not cooling enough, we waited for several hours until we called the housekeeping ( again) he arranged for us the other room to sleep in for the night. Such an inconvenience. I hope you guys can sort this out before assigning rooms for the guests. The room though was big.
Rooms are a bit old but they're still kept clean. The pool was quite good and well maintained. Was just looking for an outdoors place to hangout but I think they were doing renovations on their other pool and garden area.
숙소 세면기의 물이 안빠져 욕조에서 세수했어요
같이간 일행은 방에 온수가 나오지않아 찬물에 샤워했네요 아침식사는 겨우 먹을정도로 빈약함
풀장도 물에 불순물이 있어 못들어감
Hyuphee
เข้าพัก 3 คืน, ธันวาคม 2019
4/10 แย่
ผู้เข้าพักจริง
เดินทางเพื่อธุรกิจ
15 ธ.ค. 2019
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Good old days, but now it's not.
Hotel's facilities are old, and transportation from and to the hotel was not convenient. Transportation is available from hotel, but it was not available easily. Probably old days were good at this hotel, but right now I cannot say it's still that way.
that they ample parking space, place looks neat. I understand that it is an old property but it lacks electrical plugs and the fridge has insects like cockroaches.
ผู้เข้าพักจริง
เข้าพัก 1 คืน, สิงหาคม 2019
6/10 พอใช้
mark
20 ส.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
Overall not a bad stay.... Food wS tasty and good quality.
This hotel has beautiful gardens but lacks maintenance and good housekeeping.
There was often a bad smell in the drains that had to be attended to but worst was the cockroaches and lack of detailed cleaning.
Housekeeping needs some serious training in cleaning detail and coming out of the hospitality industry it was very noticeable the lack of effort put into room cleaning.
Would stay again for a short visit at a push but not a long stay.
Sounded good on paper but was disappointing in reality. No wifi in rooms, only in lobby. Food very limited and not well prepared. Pool rather dirty. Rooms in very poor condition, not maintained at all. Really does not deserve 3 stars
Patricia
เข้าพัก 1 คืน, มิถุนายน 2019
4/10 แย่
Arild
23 ม.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Run down hotel
A rundown hotel that once must have been very nice.
Simple breakfast but ok taste, no brewed coffee.
Pool area is not well maintained and there are evidence of algae
Location is a bit out of the main areas of Tarlac.
The place is okay for a few days but nothing to shout hooray for..
the room itself is old but clean
worst bathroom live adult cockroach which i killed and left in lavatory sink (i can send you picture if you want) shower area theres a lot of black molds around the corner, toilet bowl theres stains i dont know if cause of age or not cleaning