2/10 แย่มาก
Joan, Matraville
เดินทางกับคู่รัก
30 ธ.ค. 2024
The hotel was good however the guests ran the hotel and the staff did not consider the other guests. I am sure the rooms had more than the required accupancy. The guests used their portable BBQ in the pool area and the children were in the pool eating their lunch. I moved away and sat in the spa for peace & quiet the next minute 6 kids came and were jumping in the spa. I am sure the smoke alarm went of twice (once around midnight) because the guests used their portable BBQ in the balcony. After we went back to the room after we got the all clear from the fire brigade the guests decided to play music very loud (after midnight) I regret paying more money to stay at a more expensive hotel believing that I would have a good night sleep. I would have been better off staying somewhere much cheaper. I know these guests & their family book out staying at this hotel and probably are return guests however this also means that you are losing the rating of your hotel because you are not considering other guests
Joan
เข้าพัก 1 คืน, ธันวาคม 2024