4/10 แย่
Katerina
เดินทางกับคู่รัก
9 ก.ย. 2024
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Nilie Hospitality manages several properties in Thess. We had booked the Agia Sofia apartment (it is a great location) but they claimed they never got the reservation (a lie) and redirected us to a property near Ladadika (Great Apple) instead. They charged us the same price but the property was NOT equivalent to what we had booked. Huge apartment complex with terrible/non existent Wifi, dirty curtains and couches, hot water only if you pushed a button and waited 15 mins to warm up, smelly bathroom, etc. Expedia tried to rectify and offered to relocate us but by then we simply did not have the energy to move. The management were polite on the phone but could really not fix a bad apartment nor would they admit they messed up on the reservation. I visit Thessaloniki frequently and I will NOT use again any of the properties they manage. I have never left a negative review on expedia btw, I am usually relatively easy going but the whole experience was negative and tainted our stay in this beautiful city.
Katerina
เข้าพัก 6 คืน, กันยายน 2024