Unfortunately it was a terrible stay.
It took 5 phone calls to get into the apartment. We were not sent any instructions.
The building is a work site with builders sawing and hammering at 11.00pm.
The building is full of smoke, despite there being signs on the wall saying it is a smoke free venue.
The pillows, towels and bedding stinks of cigarette smoke. We both woke up sick with headaches as the smoke came under the door at night.
My sleep apnea machine is now ruined as it is now filled with the smell and I will need to replace it. I will be asking for compensation.
This is easily the worst hotel I’ve ever booked with hotels.com
Marc
เข้าพัก 1 คืน, เมษายน 2025
10/10 ดีเลิศ
Michalis
เดินทางเป็นกลุ่ม
9 ก.พ. 2025
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Michalis
เข้าพัก 1 คืน, กุมภาพันธ์ 2025
2/10 แย่มาก
Ryan
เดินทางเพื่อธุรกิจ
28 ม.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
Not recommended! Avoid!
The location was convenient to food and public transport, but the building was old and in disrepair. The flat is in a renovated hallway that appears nice and the room was recently renovated, with a lot of potential.
However it's down hill from here. The sheets were torn and dirty with hair and dust. The mattress and sofa were stained. There was a stove and microwave but no cookware, no kettle, etc. 3 shampoos but no soap in the bathroom.
Communication was terrible. Three days of messaging ahead of time including via hotels.com app and WhatsApp went unanswered. They do answer the phone. On check in they took 10 minutes to find my reservation, leaving us to stand outside in a sketchy street at night waiting for instructions to enter. No onsite staff but that's pretty normal for the region.
We actually ended up booking a second room elsewhere and biting the loss. There are much nicer flats near by plus hotels. It's a great location so I recommend those instead.