6/10 พอใช้
DAVID
13 เม.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สภาพของที่พักและสิ่งอำนวยความสะดวก
Got this room very cheap due to member rewards but if I was paying full price I would have been very disappointed. The hotel is fantastic location but has seen better days and really needs a good makeover. My room was adequate for one but the facilities were poor. TV fixed very badly, wires hanging loose from some sort of telecoms/broadband wall mounted box and the fire/smoke alarm cover was missing with wires hanging loose and I very much doubt worked so thank goodness no emergencies during my stay. The bathroom tiles were grubby and not cleaned very recently and shower poorly positioned by a wooden sash window which got soaked during my shower and clearly had when used by everyone else as the window was starting to rot and break up as a consequence. Other guests clearly had similar issues as there were two people in front of me while checking out who were explaining this at reception. Such a shame as this hotel is iconic to Windsor and should be a real privilege to stay at.
DAVID
เข้าพัก 1 คืน, เมษายน 2025