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"The property was located right in the heart of the city and parking was close by . The ambiance of the hotel was cold and disengaged which came from the lack of engagement from the hotel staff . It’s a people business , make engagement part of the guest experience. "

"Great location and the loveliest staff. They were really helpful with our booking, interested in our trip and gave advice about the area. The rooms were beautiful and clean. The location was good for us and the trams were nearby so could get to anywhere we needed easily including the airport."

"Brand new hotel in redeveloped port area close to tram service direct to downtown. "

"Hôtel très agréable Cote rue Bruyant la Nuit avec une boîte de nuit sur la rue en face "

"he rooms were as expected, with good sound insulation (both outside and between rooms). It was a great stay with superb staff members who were very helpful from start to finish. We actually ended up staying an extra night as our flight was canceled. The staff were very accommodating and managed to find us an extra room during this very busy Christmas season."

"Never been to Biarritz before and booked the hotel to stop overnight before driving to Spain. We arrived in stormy weather well after midnight. Easy to get into the very secure parking and the high tech after hours issuing of room cards (excellent). Really nice hotel, well appointed, high quality rooms and helpful friendly staff."

"We walked to the hotel from the train station. We went out the main doors of the train station. We could have made it much easier on ourselves if we went to the lower level and crossed under the tracks. Otherwise, the hotel was great. Not too expensive, clean, comfortable, and had everything we needed."

"Le service et la sympathie du personnel est au top !"

"We were sorry we only had one night at Mondrian, as it would have been nice to try the in house restaurant. The room was very nice, staff were attentive, and the location is very central. We would stay there again!"

"Nice"

"Super concept et utilisation de l’espace! Et la vue du balcon sur le port était magnifique! L’equipe etait tres a l’ecoute et gentil! Petit dej était inclus. Les filles ont adore la balancoire! "