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"Very bad housekeeping, very bad internet, not clean, rollaway bed send was torn and very dirty, no priority for in house guests"

"I had the misfortune of staying at this so-called "hotel" recently, and it was an absolute disaster from start to finish. The pictures online are a complete lie – what you see on the website bears no resemblance to the filthy reality I encountered. Upon checking in, I was immediately struck by the state of the room. The floors were disgustingly dirty, with stains and grime visible everywhere. It seemed like they hadn't been cleaned in months. The bathroom was a nightmare – the toilet was filthy, with stains that looked like they hadn’t been scrubbed in ages. The shower was moldy, and the tiles were chipped and cracked. The furniture was broken and in desperate need of replacement –. As for the bed, it was an absolute joke. The mattress was uncomfortable and sagged in the middle, making it impossible to get any rest. I ended up with back pain after just one night. To make matters worse, the staff was completely unhelpful and unresponsive. This hotel is a rip-off and doesn’t deserve your business. I highly recommend finding somewhere else to stay. You’ll regret booking here."

"There was no door washroom and flush system was not working.Also sleeping bed was not fixed and matrices was not properly fixed on bed.overall i had very verse experience "

"best Hotel in Al-Baha city the place is clean, Tidy and the staff are friendly and helpful"

"Frankly I am telling this is one of my worst trip ever. When I go to the hotel they are saying rooms are full,my booking was confirmed from you. They were not accepting the confirmation. Then they provided me one of cheap dull single room for me and family, it was horrible and they took the same amount from me Thank you Best regards Jazeel"