Ban Xieng Lom Packages (Flight + Hotel)

Hotel was extremely clean, the staff was so nice and helpful, they have bike for free that let you discover the city at your own pace. The rooms are spacious and the decoration is beautiful.

The pros: The rooms are beautiful and super clean. The area is a nice, fairly quiet street about 10 minutes walk to town. Cons: Overall I do think the staff could have been much more attentive and helpful for this level of hotel. There was no explanation of the facilities, and when I was concerned about noise and privacy due to my room being right next to the restaurant and on street level, the reception staff said they were full and there was nothing he could do. I later checked the bookings available online and it showed empty rooms…(which I understand is not always the case but the general attitude was a bit apathetic). It’s also worth noting that as my room was on the lower floor, it was unbelievably loud as the buildings is old and there were guests upstairs. It kept me awake as long as they were moving around. For a room/hotel that is not exactly cheap, this was pretty irritating. Overall there is a lot of potential for this hotel, but the details were not considered making for a pretty disappointing experience.

the cleaning lady was excellent. The front staff could be better. maybe more experience and grown up attitude.

1) Wifi is very bad, hence smart TV in room becomes useless. 2)Very run-down and in need of repair in many areas. 3)Breakfast is underwhelming.

Near Wat Xiengthong. Good views of the Mekong.