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"Great hotel, friendly, helpful staff. Good location, metro nearby for getting about the city. "

"We had a nice experience here. Stayed three nights all of which the front lobby was filled till late hours with Halloween party guests. I thought for sure this would be a problem but we couldn’t hear a peep once we got on the elevator to our room"

"Loved the airport view room. Was also not expecting it to be a literal multiroom suite for single-room price. Would definitely book again"

"Excellent as usual!! "

"The downside is that tourists ignore public order and are not considerate of others."

"Khaosan road is just two minutes walk from the hotel. And just in front of the hotel, there are fine restaurants and street food vendors. Airport buses from Suvarnabhumi and Don Mueang airports stop at Khaosan road two minutes walk away. The hotel itself.is old fashioned European style I would say."

"Amazing customer service "

"It was our second time at Shangri-La Bangkok. The stay was fantastic as always. The staff was really attentive and friendly, the room is spacious and beautiful, the food at the Lounge was just delicious. The location is super convenient with a sky train station and a ferry nearby. Plan to come again next year. "

"We stayed only one night but it was superb. The moment we arrived we were made to feel welcome. The kingsized be was very comfortable. The breakfast had everything and more - such a choice. It was a lovely experience and the staff could not have treated us better. We are now in Phuket but will be returning for one more night at the end of our holiday on the 8th of February, We would be thrilled if stay we were lucky enough to stay in the same room number 1520 - it was perfection and had great views. Thank you very much."