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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Adults-only hotel with 4 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Lounge
Aerial view
4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Reception
VIP Access

Reviews

7.8 out of 10
Good

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
  • Gym
The current price is ฿11,540
฿11,540 total
includes taxes & fees
14 Apr - 15 Apr

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | Premium bedding, in-room safe, desk, laptop workspace

STAR Class Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

Directors Suite One Bedroom | View from room

Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Shower/bath combination
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, in-room safe, desk, laptop workspace

STAR Class Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Premium bedding
Rainfall showerhead
Shower/bath combination
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Shower/bath combination
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed
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About the area

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 4.5 km
  • Mujeres Beach - 16 min drive - 6.1 km
  • Isla Mujeres Ferry Terminal - 86 min drive - 15.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 87 min drive - 15.6 km
  • North Beach - 93 min drive - 15.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Luxury all-inclusive hotel near Playa Mujeres Golf Club
Located close to North Beach and Isla Mujeres Ferry Terminal, Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only provides a free breakfast buffet, a swim-up bar and a terrace. Indulge in some rest and relaxation at PH Spa, the on-site spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch and dinner. Pilates classes and yoga classes are offered at the 24-hour health club; Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • 4 outdoor pools with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • A 24-hour front desk, luggage storage and coffee/tea in reception
  • Concierge services, smoke-free property and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 380 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Rainfall showers, shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only on 14 Apr 2025 start from ฿11,540.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only located?

Situated in Costa Mujeres, this all-inclusive hotel is 2.8 mi (4.5 km) from Playa Mujeres Golf Club, and within 12 mi (20 km) of Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach are also within 12 mi (20 km).

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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 237 out of 509 reviews
Rating 8 - Good. 105 out of 509 reviews
Rating 6 - Okay. 63 out of 509 reviews
Rating 4 - Poor. 48 out of 509 reviews
Rating 2 - Terrible. 56 out of 509 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Very enjoyable stay! Wonderful people helping us at every venue from the front desk to the pool bar and everywhere else!
Stayed 6 nights in Mar 2025

10/10 Excellent

Richard Louis

Very nice people and it had a great layout.
Stayed 5 nights in Mar 2025

10/10 Excellent

Zachary David

The staff was very helpful and timely.
Stayed 4 nights in Mar 2025

10/10 Excellent

Meredith

Itai was the best guide at the resort! The food was great and the room options were perfect! He even saved us from an aggressive drunk lady! Thank you Itai! We will recommend this place to everyone!
Stayed 4 nights in Mar 2025

10/10 Excellent

Alyssa Ann

We loved the lazy river !
Stayed 5 nights in Feb 2025

10/10 Excellent

Sarah

Great stay great service. Expedia was great to deal with, and it was nice to have the Butler service.
Stayed 5 nights in Feb 2025

8/10 Good

Jamilda

Clean, great service
Stayed 2 nights in Feb 2025

10/10 Excellent

Athena

Great hotel for relaxing. 😎 plenty of food options. Staff are accommodating. Shout out to Itai our concierge, he was available even on his days off to make sure our stay went well. Thanks to Expedia for the welcome gifts in our room and preferred treatment.
Stayed 4 nights in Feb 2025

8/10 Good

Kelly

Not enough chairs by the pools. Staff was friendly and very accommodating.
Stayed 7 nights in Jan 2025

10/10 Excellent

Markesha

This was my first time at a Planet Hollywood and boy was I impressed. The staff was absolutely amazing (Karla, Itai, Spa, Front desk.. everyone) was simply amazing. The sports bar has the best philly cheese steak I've ever had. Beaches are beautiful, spa was great (best massage) luxury accommodations and great onsite shopping. Will definitely return.
Stayed 1 night in Feb 2025

10/10 Excellent

Charnell

Needs faster service with drinks but other than that it was a 10/10 I highly recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Liborio

Property was beautiful just check in at 3 is to late to check in
Stayed 2 nights in Jan 2025

8/10 Good

Maurice

The variety of food options and entertainment.
Stayed 5 nights in Nov 2024

10/10 Excellent

Valerie

This is a nice resort. The staff and is great and always friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hugh

Marla did an amazing job ensuring I had everything I needed. She was always prepared to assist and solve any problem or question I had. Great Job Marla.
Stayed 1 night in Jan 2025

8/10 Good

Takisha

The property was beautiful, however the hot tub was cold in the pool area and in the Spa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Idalia

I enjoyed everything about the property.
Stayed 4 nights in Oct 2024

10/10 Excellent

Shawn thomas

Staff was amazing. We did have an incident during our stay but the staff was amazing and made sure it didn’t affect the rest of our holiday. Handled extremely well. Our guest services rep was amazing. Our first room was great and when we received an upgrade it was even better!!! Love that almost all of the room have a view of the ocean (at least on the adult side). Brazilian restaurant was definitely the best out of all that we tried. Buffet was decent but was overly crowded as the restaurants were hard to get in.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shannon

Was a bit nervous to book reading some reviews but we had a really great stay. The hotel is gorgeous, the food and amenities were great and the staff was super nice!
Stayed 1 night in Sep 2024

10/10 Excellent

William Neal

We had a great time at Planet Hollywood..The grounds, staff, activities and amenities were better than expected. Our concierge Marla is an asset for Planet Hollywood. My 80 year old mother mase the trip with is and we needed a wheelchair for her and Marla handled our request like a pro. Also, Diego and Frankie Boy kept our glasses full during our poolside visit. I would bring my family to this resort again.
Stayed 4 nights in Dec 2024

8/10 Good

Byron Lee

Staff was friendly but lacked in restocking of coffee, didn’t bring both bottles of liquor that they had us pick out at check in, room service dishes were not picked up for a couple days.
Stayed 6 nights in Dec 2024

8/10 Good

timi yvette

My stay was over all great. Only thing i didn't care for was the fact that you had to download too many QR codes just to see what was going on at the resort and to reserve a table at any of the restaurants and to see their menu. And there is not enough activities on the adult side. I would recommend this resort. 12/12/2024.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryan

Food was great, service was amazing, pools were great and beach beautiful! Highly recommend this resort
Stayed 5 nights in Jun 2024

10/10 Excellent

Charise

Nice, beautiful, plenty of food choices, staff was excellent!
Stayed 3 nights in Jul 2024

8/10 Good

Nicole Rae

Fun property, good food and overall good experience
Stayed 4 nights in Jun 2024