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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

4.0 star property
Escape to an unforgettable Cancun retreat where you can soak up the sun with beach massages and cocktails by the pool. Discover your new favorite destination.

Choose dates to view prices

Photo gallery for Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Property amenity
Aerial view
Lobby
Property amenity
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • On private beach
  • Bar
  • Room service
  • Breakfast included
  • Laundry
The current price is ฿13,233
฿13,233 total
includes taxes & fees
5 Mar - 6 Mar

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom Swim Out

Terrace/patio

STAR Class Directors Suite One Bedroom Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Down duvet
Ceiling fan
  • 114 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite Swim Out

Premium bedding, down duvets, minibar, in-room safe

Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, down duvets, minibar, in-room safe

STAR Class Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Down duvet
Ceiling fan
  • 114 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for STAR Class Junior Suite

Premium bedding, down duvets, minibar, in-room safe

STAR Class Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | View from room

STAR Class Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Entourage Suite

Premium bedding, down duvets, minibar, in-room safe

STAR Class Entourage Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite Two Bedroom

Premium bedding, down duvets, minibar, in-room safe

Directors Suite Two Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Down duvet
Ceiling fan
  • 168 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedrooms Suite

Premium bedding, down duvets, minibar, in-room safe

STAR Class Producers Two Bedrooms Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Down duvet
Ceiling fan
  • 335 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Premium bedding, down duvets, minibar, in-room safe

STAR Class Junior Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Entourage Suite

Premium bedding, down duvets, minibar, in-room safe

Entourage Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Directors Suite One Bedroom

Premium bedding, down duvets, minibar, in-room safe

Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Down duvet
Ceiling fan
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

Terrace/patio

STAR Class Producers Two Bedroom Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Down duvet
Ceiling fan
  • 335 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite Two Bedroom

Premium bedding, down duvets, minibar, in-room safe

STAR Class Directors Suite Two Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
2 bedrooms
Blackout curtains
Down duvet
Ceiling fan
  • 168 sq m
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Three Bedroom Suite

Premium bedding, down duvets, minibar, in-room safe

STAR Class Producers Three Bedroom Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
3 bedrooms
Blackout curtains
Down duvet
Ceiling fan
  • 389 sq m
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Down duvet
Premium bedding
Ceiling fan
Blackout curtains
Hairdryer
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
7.8 out of 10, Good, 499 reviews
The price is ฿21,954
฿21,954 total
includes taxes & fees
7 Mar - 8 Mar
Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only
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About the area

Map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive
  • Mujeres Beach - 15 min drive
  • Isla Mujeres Ferry Terminal - 86 min drive
  • Dolphin Discovery - 93 min drive
  • North Beach - 93 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Upscale all-inclusive property near Playa Mujeres Golf Club
At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, you can look forward to a free breakfast buffet, a swim-up bar and a poolside bar. With amenities such as a private beach and beach massages, this property is the perfect place to soak up the sun. Indulge in a Swedish massage, a facial and a manicure/pedicure at the on-site spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch and dinner. Fitness classes and yoga classes are offered at the health club; Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort also has a corner/local shop, a terrace and designer shops on-site. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Concierge services, a 24-hour front desk and wedding services
  • Coffee/tea in reception, multilingual staff and a lift
  • Beach umbrellas, luggage storage and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 648 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 4 outdoor pools
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort on 5 Mar 2025 start from ฿13,232.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort doesn't offer parking.

What time is check-in at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive.

Where is Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort located?

This Costa Mujeres property is on the beach, 2.8 mi (4.5 km) from Playa Mujeres Golf Club, and within 6 mi (10 km) of Mujeres Beach and Punta Sam Beach. Ultramar Ferry Puerto Juárez and El Niño Beach are also within 9 miles (15 km).

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Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 385 out of 937 reviews
Rating 8 - Good. 215 out of 937 reviews
Rating 6 - Okay. 154 out of 937 reviews
Rating 4 - Poor. 85 out of 937 reviews
Rating 2 - Terrible. 98 out of 937 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

great family spot
Stayed 5 nights in Feb 2025

10/10 Excellent

Jacquan

Great Resort had a good time
Stayed 4 nights in Jan 2025

10/10 Excellent

John

Great for kids
Stayed 5 nights in Feb 2025

10/10 Excellent

Manuel

Very happy with our stay, and the personal agents Fanny, Octavio and Enrique were excelent
Stayed 4 nights in Jan 2025

10/10 Excellent

Josue

Lots of stuff for kids to do. Burger was good and steak house was awesome. Raining on our trip but still plenty of things to do.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diego

Our family vacations in Planet Hollywood was truly unforgettable, thanks to the incredible team. From the moment we arrived, it was clear that every aspect of the resort was created with families in mind, offering both luxury and comfort while catering to guests of all ages. The resort was also ideally located with high lights on the dining experience. The restaurants had diverse menus with delicious options for both kids and adults.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lin

Good kids activities
Stayed 4 nights in Jan 2025

10/10 Excellent

Pamela Mae

Our expedia representative at the property, Luis, was amazing! He reponded quickly to text requests to help secure dining reservations. The property was beautiful with all room balconies facing into the central area, no bad views! The lazy river was excellent.
Stayed 3 nights in Jan 2025

10/10 Excellent

vincent

The staff was awesome and very attentive to our needs.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lahai

Overall decent resort.
Stayed 4 nights in Nov 2024

10/10 Excellent

Keith

Amazing beach, great family atmosphere, great proximity to the amenities (bars and washrooms near all pools and gathering areas, well laid out.) Only minor issue was that room service doesn't clean the room everyday. However when we asked for service, it was provided promptly. A wonderful family vacation resort.
Stayed 7 nights in Jan 2025

8/10 Good

Jarred

5-star Hotel, 3 Star level food, everything else was excellent.
Stayed 5 nights in Dec 2024

10/10 Excellent

chandroutie

Very good stay!
Stayed 6 nights in Oct 2024

10/10 Excellent

Rebecca

The food was good at all restaurants! Javi was our Butler and he made this vacation, Amazing!! Javi handled everything for us and even helped our friends whose butlers were not as good.
Stayed 7 nights in Nov 2024

4/10 Poor

Giridhar

Food was mediocre.
Stayed 4 nights in Nov 2024

10/10 Excellent

Geoff

The vacation started rough with no blankets and calls at midnight waking everyone, to no available dinner reservations. That said, along came our savior….Alma! She was our Expedia person and she managed to fix everything from blankets, to dinner reservations etc. anything we needed she was there helping us figure it out. We added her on WhatsApp and she reached each day to make sure we had the best family vacation possible. It was so great we will be back next year with the whole broader family! Thank you Alma you made our family vacation one we will never forget. I really hope next year you’ll still be there and you can meet the broader family. Thank you Planet Hollywood for designing a wonderful hotel.
Stayed 7 nights in Jan 2025

10/10 Excellent

Mary

Nice family resort.
Stayed 4 nights in Aug 2024

6/10 Okay

Inna

If you have small children, consider a different resort. it’s a lot of walking around the resort. From the beach to buffet is about 10 min walk. Rooms are really far spread apart. Buffet is pretty good. Restaurants are always oversold. No food near the beach , you must go back to the main building, or pool cafe. The wait is long. Evening show is good. Rooms are ok. I would say this resort suitable for adults or families with older children.
Stayed 6 nights in Jan 2025

8/10 Good

Estaban

The property was really clean. The staff was really nice and informative about area. The only thing that wasn't wonderful was the food.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Great hotel
Stayed 3 nights in Jul 2024

4/10 Poor

JENNY

Liked: Cleanliness, property conditions & facilities
This property is not worth the money, not enough open food stations, pool area not enough chairs and you get into fights with people, activities are not all day , entertainment at night dull, what you read and see online not what you experience, very very disappointing, will not return and I been to Cancun multiple times in different properties and such a better experience
Stayed 8 nights in Dec 2024

10/10 Excellent

Kristie

Birthday trip
It’s a very nice place to go with friends.
Stayed 3 nights in Jun 2024

10/10 Excellent

Damaris

Ms Nelly in the family pool area was wonderful. She made sure we had all we needed while hanging out at the cabana. Also Ms. Cynthia in the kids club was awesome. Took great care of our daughter while we hung out at the adult pool for an hour.
Stayed 3 nights in Nov 2024

10/10 Excellent

Silvia

The resort has an awesome beach. It’s a nice family resort with a lot of amenities for everyone.
Stayed 7 nights in Jul 2024

4/10 Poor

Ramon

Liked: Staff & service
I would rate this resort 3/5. It’s ok but nothing special….terrible food and limited bartenders/live chefs They just want you to buy more stuff. Won’t be going back
Stayed 4 nights in Nov 2024