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Renaissance Caracas La Castellana Hotel

4.5 star property
Luxury Caracas hotel in Bello Campo with 24-hour health club

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August 2024

Photo gallery for Renaissance Caracas La Castellana Hotel

Outdoor pool
Exterior
Room, 1 King Bed, City View | Premium bedding, down duvets, in-room safe, iron/ironing board
Breakfast, lunch and dinner served
View from property
Reviews
8.6

Excellent

Popular amenities

  • Spa
    SpaSpa
  • Pool
    PoolPool
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • Gym
    GymGym

Explore the area

Map
Av Eugenio Mendoza Con Calle Urdaneta, La Castellana, Caracas, Capital District, 1060
  • Popular LocationAltamira Square6 min walk
  • Popular LocationPlaza los Palos Grandes14 min walk
  • Popular LocationCentro Comercial Ciudad Tamanaco6 min drive
  • AirportCaracas (CCS-Simon Bolivar Intl. of Maiquetia)42 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Excellent service and a very decent restaurant operating in difficult conditions in Venezuela at present.
Stephen
Jun 15, 2016
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Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, down duvets, in-room safe, iron/ironing board

Room, 1 King Bed, City View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Washer/dryer
Premium bedding
Down duvet
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Premium bedding, down duvets, in-room safe, iron/ironing board

Executive Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Executive Lounge
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 63 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Caracas

Renaissance Caracas La Castellana Hotel is located in Bello Campo, a neighbourhood in Caracas, and is near a metro station. The area's natural beauty can be seen at El Avila National Park and East Park, while Transport Museum Guillermo Jose Schael and Teatro Teresa Careno are cultural highlights. Parque de Recreacion Los Chorros and Museum of Natural Sciences are also worth visiting.
Visit our Caracas travel guideOpens in a new window

What's nearby

  • Altamira Square - 6 min walk
  • Sambil Caracas Commercial Center - 11 min walk
  • Plaza los Palos Grandes - 14 min walk
  • Centro de Arte Los Galpones - 5 min drive
  • Centro Comercial Ciudad Tamanaco - 6 min drive

Getting around

  • Altamira Station - 5 min walk
  • Caracas Station - 23 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 42 min drive

Restaurants

  • ‪Avila Tei - ‬4 min walk
  • ‪El Budare De La Castellana - ‬1 min walk
  • ‪Guerrero Xian - ‬4 min walk
  • ‪El León - ‬2 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Renaissance Caracas La Castellana Hotel

Luxury hotel located in Bello Campo
You can look forward to a terrace, a hair salon and dry cleaning/laundry services at Renaissance Caracas La Castellana Hotel. Treat yourself to a massage or other spa services. The on-site restaurant, Mijao Asian Bistro, offers breakfast, lunch, dinner and children's meals. In addition to a bar and a 24-hour health club, guests can connect to in-room WiFi (surcharge).
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and a gift shop
  • Free newspapers, luggage storage and concierge services
Room features
All 193 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Recycling, fridges and coffee/tea makers

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 5 per stay); wired internet (surcharge)

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (USD 13.95 per day)
  • Valet parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 14.98 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mijao Asian Bistro

Things to do

  • 24-hour health club
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage
  • Sauna
  • Spa open select days
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 28 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling
  • Safe
  • Washer/dryer
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 14.98 per person
  • Fee for in-room wireless Internet: USD 5 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 5 per day (rates may vary)
  • Airport shuttle fee: USD 30 per vehicle (return)
  • Self-parking fee: USD 13.95 per day
  • Valet parking fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Castellana Caracas
Hotel Caracas Renaissance
Hotel Renaissance Caracas
Hotel Renaissance Castellana
Renaissance Caracas
Renaissance Caracas Castellana
Renaissance Caracas Castellana Hotel
Renaissance Castellana
Renaissance Castellana Hotel
Renaissance Hotel Caracas
Renaissance Caracas Castellana
Renaissance Caracas La Castellana Hotel Hotel
Renaissance Caracas La Castellana Hotel Caracas
Renaissance Caracas La Castellana Hotel Hotel Caracas

Frequently asked questions

Does Renaissance Caracas La Castellana Hotel have a pool?

Yes, this property has an outdoor pool.

Is Renaissance Caracas La Castellana Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Renaissance Caracas La Castellana Hotel?

Self-parking is available for USD 13.95 per day. Valet parking is available for USD 2 per night.

What time is check-in at Renaissance Caracas La Castellana Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Renaissance Caracas La Castellana Hotel?

Checkout is at 1 PM.

Does Renaissance Caracas La Castellana Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 30 per vehicle applies.

Where is Renaissance Caracas La Castellana Hotel located?

Located in Bello Campo, this luxury hotel is within a 10-minute walk of Altamira Square and Fundacion Centro de Estudios Latinoamericanos Romulo Gallegos. Sambil Caracas Commercial Center and Centro de Arte La Estancia are also within 15 minutes. Altamira Station is only a 5-minute walk and Chacao Station is 11 minutes.

Renaissance Caracas La Castellana Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 53 reviews" "
Rating 8 - Good. 20 out of 53 reviews" "
Rating 6 - Okay. 5 out of 53 reviews" "
Rating 4 - Poor. 3 out of 53 reviews" "
Rating 2 - Terrible. 0 out of 53 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Caracas
Reception personnel could be a bit friendlier
Stayed 3 nights in Dec 2018

8/10 Good

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services that normally are included like wifi were paid
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2018

8/10 Good

L.Lopez , Bogotá

Liked: Cleanliness, property conditions & facilities, room comfort
Visit to Caracas - April 2018
Reanissance Caracas is a modern and confortable hotel. Check in process is really slow mainly de to poor trained clerks. Check out at lobby bar is as slow as at counter's Aside of these situations hotel is moderno and well located. Rooms are clean and confortable. IT offers a good buffet breakfast.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent hotel need more at breakfast beautifil bed !
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely come back to this hotel. Great food.

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standards despite hard times in Venezuela
Excellent service and a very decent restaurant operating in difficult conditions in Venezuela at present.

8/10 Good

THOMAS, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is the place to go for foreigners.

8/10 Good

Ricardo, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Hotel provides the right standards for confort, service, and location. Restaurant has a good buffet style Breakfast. Service at the restaurant is very good but a little slow.

8/10 Good

Antonio, New York

Liked: Cleanliness, staff & service, room comfort
Great hotel for business
Very good hotel and extremely well placed for visiting local clients. Excellent service, the room service food was decent. The hotel decor seemed old but the rooms themselves were excellent

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location hotel with all the needed amenities
Great location, centric to many good quality restaurants in a safe room. Qualifies for Marroitt points which for me is important. Executive louge on 6th floor is a quiet place where you can have a plesant breakfast and made to order omelets. Fruit offering needs to improve though. Customer service at restaurant is fabulous for dinner. Really care about making sure customer is pleased. Curtains in the room neede repair. Room is on the noisy side as you can hear clearly via connecting door.

6/10 Okay

Verified traveller

Disliked: Staff & service
decent hotel
nothing much, quick trip, city dangerous, nothing much going on

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprised
Very good overall. My only complaint is the music in the lobby and terrace bar, it was extremely loud. It was impossible to make a phone call while seating in the lobby and very hard to have a conversation over cocktails at the bar that otherwise was very nice.

10/10 Excellent

experienced , california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprised
made last minute reservations to this hotel and very happy i did. super service and attention, centrally located and comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and services. Rooms are in great shape and well maintained.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing but the food
Everything is amazing but the hotel food.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Average, not luxurious. Expensive for the value.
Very mediocre and expensive. Beware of the breakfast buffet at 75 dollars, if you pay with US dollars.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe area and great staff
This is my second stay and I highly recommend the hotel and location.

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

George, Miami, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best option in Caracas
Absolutely the best hotel in Caracas right now. Best location and new facilities. There are not five stars hotels in Caracas but the Renaissance is the closets it gets to a top rated hotel. Very good restaurants in the vicinity but try not to walk at night since is a dangerous city. Take a taxi from the hotel. Hotel restaurant is O.K. for breakfast but there are better options close by for lunch and dinner. Helpful staff but Venezuelans still need training in customer service when compared to other countries like Mexico. I travel often to Caracas and have tried all the hotels there but The Renaissance is definitely the best overall bet.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location hotel.
Move from Pestana to this one and definetly is in better condition. Check in and check out was fast (pestana it took 45 min) Neighborhood is safe you can walk around without any problem.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019