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DoubleTree by Hilton Cheltenham-Cotswolds

4.0 star property
Hotel in Cheltenham with full-service spa and fitness centre

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Cheltenham-Cotswolds

Indoor pool
Front of property – evening/night
Reception
Terrace/patio
Indoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
The price is ฿2,644
฿3,172 total
includes taxes & fees
7 Feb - 8 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Manor House Suite)

Suite, 1 King Bed, Non Smoking (Manor House Suite) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking (Manor House Suite)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking (Cosy)

Room, 1 Double Bed, Non Smoking (Cosy) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Double Bed, Non Smoking (Cosy)

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 Single Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 2 Single Beds, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 1 King Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed - double
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 1 Queen Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Sofa bed - double
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Ceiling fan
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool

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Pool
Hot tub
Spa
Pet-friendly
8.2 out of 10, Very good, (1000)
The price is ฿2,481
฿2,977 total
includes taxes & fees
9 Feb - 10 Feb
Delta Hotels by Marriott Cheltenham Chase
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About the area

Map
Cirencester Road, Charlton Kings, Cheltenham, England, GL53 8EA

What's nearby

  • Cheltenham General Hospital - 4 min drive
  • Cheltenham Town Hall - 5 min drive
  • University of Gloucestershire - 5 min drive
  • The Promenade - 5 min drive
  • Cheltenham Racecourse - 8 min drive

Getting around

  • Cheltenham Spa Station - 12 min drive
  • Bristol International Airport (BRS) - 78 min drive

Restaurants

  • ‪The Merryfellow Inn - ‬14 min walk
  • ‪Norwood Arms - ‬5 min drive
  • ‪Place Fish & Chips - ‬2 min drive
  • ‪Curious Cafe - ‬5 min drive
  • Clock Tower

About this property

DoubleTree by Hilton Cheltenham-Cotswolds

Upscale hotel next to a golf course
At DoubleTree by Hilton Cheltenham-Cotswolds, you can look forward to a terrace, a garden and dry cleaning/laundry services. Indulge in a body treatment, a facial and a body scrub at BEAUTY AT CHELTENHAM, the on-site spa. The on-site international cuisine restaurant, Lake 52, features garden views and dinner. Fitness classes are offered at the gym; the property also has a bar, conference space and a steam room. Stay connected with free in-room WiFi, and guests can find other amenities, such as a sauna and a hot tub.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), bike hire and self-parking (surcharge)
  • Express check-out, a banquet hall and a TV in reception
  • Concierge services, meeting rooms and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 148 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Heating and ceiling fans
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Wardrobes/cupboards, daily housekeeping and phones

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lake 52
  • Lilleybrook Bar

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,874 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 22 July 2024 to 15 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15, per pet, per night, plus a deposit of GBP 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 34 kg per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per night
  • Breakage deposit: GBP 200.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Secured self-parking fee: GBP 5 per night
  • Pet deposit: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 14492104

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Cheltenham Hotel
Hotel Cheltenham Park
Doubletree Hilton Cheltenham
DoubleTree By Hilton Cheltenham Charlton Kings
Cheltenham Park Hotel Charlton Kings
Doubletree by Hilton Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel
DoubleTree by Hilton Cheltenham-Cotswolds Cheltenham
DoubleTree by Hilton Cheltenham-Cotswolds Hotel Cheltenham

Frequently asked questions

Does DoubleTree by Hilton Cheltenham-Cotswolds have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at DoubleTree by Hilton Cheltenham-Cotswolds?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Cheltenham-Cotswolds on 7 Feb 2025 start from ฿2,643.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Cheltenham-Cotswolds pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 34 kg per pet. There's a deposit of GBP 15.00 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Cheltenham-Cotswolds?

Self-parking is available for GBP 5 per night.

What time is check-in at DoubleTree by Hilton Cheltenham-Cotswolds?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Cheltenham-Cotswolds?

Checkout is at noon. Late checkout is available for GBP 30 (subject to availability).

Where is DoubleTree by Hilton Cheltenham-Cotswolds located?

Situated in Cheltenham, this spa hotel is within 3 miles (5 km) of Walks With Hawks, Cheltenham General Hospital and Ronnie's Field. Imperial Gardens and Cheltenham Playhouse are also within 3 miles (5 km).

DoubleTree by Hilton Cheltenham-Cotswolds Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 350 out of 1000 reviews" "
Rating 8 - Good. 353 out of 1000 reviews" "
Rating 6 - Okay. 168 out of 1000 reviews" "
Rating 4 - Poor. 89 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty good but menu in dining room could be improved. Allowing Spa guests at hotel to dine in main pleasant dining room in their towelling dressing gowns in evening when others dressed properly was an unbelievable mix and intolerable ; where are standards going- this certainly was unacceptable!
Stayed 2 nights in Jan 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the visit, we did think the food in the bar and breakfast let it down, Hot breakfast was barely warm. No fresh crusty bread or rolls just sliced bread for toasting. We both had salad for main meal in the bar and it was very small, more like a starter. Staff very friendly and helpful and room very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though being renovated, this stay was perfect. Staff so friendly and helpful, fabulous breakfast, lovely twin room and a nice pub The Clock Tower literally on the doorstep. Would definitely stay again, the Spa and staff were also lovely and I can highly recommend the Back Massages.
Stayed 2 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
Housekeeping in the bedrooms needs to be done properly. Beds should be made each day not just "pulled up". Bathrooms should be cleaned and tidied.
Stayed 2 nights in Dec 2024

4/10 Poor

Rajeev

Business traveller
Disliked: Staff & service
Whole first day and night the heating in my room was not working. It was 5 degrees at daytime that day and zero degrees at night. Informed the staff twice, as first time the staff did nothing. Maintenance man came. Said he will see what he could do. Nothing really happened. Also explained to him the water pressure in the bathroom sink was as terrible. It was a trickle when you put the tap on. He just looked at it and said nothing and went out of the room. That whole area where the hotel is situated has terrible mobile connections. Even the Uber drivers said it's a place they hate to come to as the cell phone reception is so bad there.
Stayed 2 nights in Nov 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room (King). Lovely facilities in the fitness suite and spa, the only downside was the cold showers in the changing rooms.
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, amenities
I was checked into another residents room, he and a friend were both in the room when I walked in which was extremely embarrassing.
Stayed 1 night in Nov 2024

8/10 Good

Katrina

Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Dirty Facilities and Cold Bedroom
Unfortunately my stay wasn't the best. Even though the staff were very friendly and helpful, the cleanliness and services let the hotel down. The pool changing rooms were dirty and the floor was pretty disgusting with matted hair and dirt. It looked like it hasn't been cleaned all day (I went at 8pm), even though there was 3 staff on the Spa desk. I was hoping for a relaxing swim, unfortunately there was clubbing music blasting out and an aqua aerobics session on. It would of been nice to know this as I wouldn't of wasted my time. The heating in the room was broken and the radiator didn't work. The lights also flickered and the duvet was very thin for winter months. There was a lovely girl on reception who swiftly brought me a mini radiator and another duvet, not ideal but my issue was resolved quickly. There are no lifts and some of the rooms are well away from reception or the restaurants, so it's a bit of a mission to get around with your bags. On a positive side, my room was an updated room and it was comfy and had all the amenities (apart from heating!). The gym was small, but of a very high standard with some brilliant equipment and much better than most hotels. The staff were also helpful and attentive.
Stayed 1 night in Oct 2024

6/10 Okay

Jasvir

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
I was bit disappointed on our second day steam room and sona room was not working. We were not informed about this. We were also disappointed with the breakfast everything was cold. Staff was helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hayleigh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room needs a deep clean. Hot tub frothing with thick foamy layer.
Stayed 1 night in Oct 2024

8/10 Good

Mark, WALLINGFORD

Liked: Cleanliness, staff & service
Property is undergoing maintenance and was not advertised at time of booking. Hotel in general was good, excellent service, facilities and breakfast. Room in need of a refurb. Hopefully that’s part of the ongoing maintenance work.
Stayed 1 night in Oct 2024

2/10 Terrible

Narciza

Travelled with family
Disliked: Staff & service, property conditions & facilities
Food poison
I was with my daughters! We had the same breakfast exept my youngest one had scrambled eggs! She became so I'll with food poison for 4 days! Very disappointed!!!
Stayed 1 night in Oct 2024

8/10 Good

Becci

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again
Great quality room, spacious and high quality. Great shower , powerful and good temperature. Comfortable bed and bedding. Possibly higher tog duvet would be a suggestion but was very comfortable. Great breakfast options and quality
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Not so good. Work was being done near our room. There was a door to the outside near our room left open which made it cold. Furniture was being moved around and we heard people talking in the corridor outside our room early in the morning.
Stayed 1 night in Sep 2024

10/10 Excellent

Sanjay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfectly located property to visit Cheltenham. The facilities are great and the staff very welcoming. The breakfast was fantastic!
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Gavin

Liked: Staff & service
The hotel and staff was exceptional my only concerns the night I stay was quite noisy as think weddings guests were staying also. So my room wasn’t soundproof as stated plus disturb twice by knocking on door by drunk guests at wrong door number. Apart from that I honestly enjoyed my stay .
Stayed 1 night in Sep 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Martin, Diss

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was obviously a very good hotel previously, and probably will be again once its renovation has been completed, but at the moment the 21st century isn’t its friend… principally, the lack of a lift (which doesn’t seem to be mentioned anywhere in its publicity) is a pretty significant drawback. That aside, staff are great…
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ms Zoe
Easy check in and lovely clean room. Had breakfast in my room and this was served in good time and presentation good.
Stayed 1 night in Sep 2024