2/10 Terrible
Richard
Travelled with partner
27 Jun 2024
Disliked: Amenities
Stay away unless you like bugs and filth! Checked in and found gross stains in tub and toilet in room. Complained and was given new room and found mold in bathroom but. settled in because we needed sleep. Next day received no cleaning or amenity replacement and was told service was only in morning so requested new towels and was given towels that had stains. Next day slept-in and requested no cleaning but new towels and had to argue with maid who didn’t want to provide new towels since we had not yet used towels from previous day yet and finally received new towels when explained we were about to shower and wanted new towels for next morning. Went out and, upon returning, found large roach inside room and evidence of other previously killed roach inside room as well as large roach outside room as well as other creepy-crawlers inside room. Feeling uncomfortable staying and it being last night, demanded refund and booked different motel but was told attendant could not provide refund but only a request for manager to call us. Still waiting for that call. Complained on Vagabond corporate website but still no response.
Richard
Stayed 3 nights in Jun 2024